Automotive Industry, Automotive Sales, Business Development, Calendar Management, Communication Skills, Computer Skills, Customer Relations, Customer Satisfaction, Customer Service Evaluation, Customer Support/Service, Data Entry, Develop and Maintain Customers, Email Marketing, Exceeded Sales Goal, High School Diploma, Lead Management, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Sales, Sales Tools, Scripting (Scripting Languages), Team Player, Telemarketing, Telephone Skills, Time Management, Writing Skills
About Steve Padgetts Honda of Lake Murray
Steve Padgetts Honda of Lake Murray is a well-established automotive dealership committed to providing exceptional customer service and quality products. We offer a professional and supportive work environment with opportunities for growth and ongoing training.
Job Details
- Salary: Competitive, based on experience
- Job Type: Full Time
- Location: Irmo, SC 29063 (in-person)
Position Overview
We are seeking a dedicated Business Development Specialist to join our team. This role focuses on utilizing strong communication skills, customer service expertise, and computer proficiency to engage clients, schedule appointments, and promote customer satisfaction. Training will be provided to enhance your automotive product knowledge and sales techniques.
Key Responsibilities
- Answer inbound calls promptly and follow script to schedule sales appointments
- Make outbound calls to potential customers using approved scripts
- Log all customer interactions and comments accurately
- Schedule and confirm appointments for sales and service departments
- Reschedule appointments for no-show customers
- Follow up with sales or service teams to confirm appointment outcomes
- Maintain and update customer information in the database
- Send letters, postcards, and emails according to marketing timelines for follow-up contact
- Respond to customer inquiries received through the website
- Contact internet customers via phone and email to schedule appointments
- Notify relevant departments when appointments are set
- Assist with additional duties as assigned
- Consistently meet or exceed monthly performance goals
Working Hours
This is a full-time, in-person position based at our Irmo, SC location. Specific working hours will be discussed during the hiring process.
Qualifications
- High school diploma or equivalent
- Experience in phone communication or telemarketing, preferably in automotive, business development, or customer service
- Familiarity with call scripts, power tracks, or related sales tools
- Professional, enthusiastic, and friendly attitude upon first contact with customers
- Excellent verbal and written communication skills
- Ability to initiate dialogue and communicate effectively with management and team members
- Strong organizational, multitasking, and time management skills
- Self-motivated and able to work independently or as part of a team in a fast-paced environment
- Basic computer skills, including familiarity with Microsoft Word and data entry
WHAT WE OFFER:
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug-free workplace.
We Would Really Like To Hear From You!
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Steve Padgettâ€s Honda of Lake Murray