Business Development Specialist
Base Salary plus Unlimited Commission
Do you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life.
As a Surface Experts Business Development, your job is to find and build relationships with customers in property management and facilities maintenance in our target market. Our services are unique, so it will be your job to educate and build trust with our customers. We are looking for someone who lives out our core values of Serving Others, Being a Problem Solver and Trusting the Process. Please take a few minutes to watch this video to understand business development with Surface Experts: https://www.youtube.com/watch?v=IHpE--Kcjog
Job Benefits:
· Competitive base salary with commission on gross sales.
· Paid holidays and accruable vacation.
· Paid Training in Spokane, WA.
· Job advancement opportunities.
· Additional bonus potential!
Job Duties and Responsibilities:
Meeting with 10-15 contacts a day.
· Finds and generates leads and opportunities
· Builds relationships with customer on-site visits, walk-throughs, phone calls and email follow-ups
· Work in a variety of industries including Property Management, Hotels, Movers, Builders, Relators & more
Maintaining and expanding existing Customer relationships
· Educate clients on broad service offerings to capture revenue across multiple services.
· Enjoys working with people and collaborating with company technicians
· Validating level of Customer satisfaction and opportunities to improve
· Earning the trust with our Customers
Working within a sales team and process
· Memorizing sales scripts and role-playing practice
· Documenting sales activities in CRM; from lead to work order and all steps in between
· Reporting accurately and weekly
· Brainstorming to find new leads and opportunities
Required Qualifications:
· Goal-oriented, self-starter, and energetic
· Licensed to operate a passenger car and have a clean driving record
· Professional, caring and service-minded
· Readiness to work with a metrics-based, process-driven sales team
· Associates degree
Preferred Skills:
· General working knowledge of property and/or construction industry
· Experience using CRM tool and process
· Experience working in base + commission environment
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
Our Vision
To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
Core Values
Serve Others
- Put Relationships First
- No Jerks
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants