BUSINESS DOMAIN DIRECTOR - 79610

Executive Service

BUSINESS DOMAIN DIRECTOR

Finance and Administration

Strategic Technology Solutions

Nashville, TN

Annual Salary: $118,296.00 - $154,140.00

Closing Date: 08/10/2026

This position is designated as Hybrid.

Background Check:

This position requires a criminal background check and CJIS Fingerprints. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. The Department of Finance and Administration does not sponsor applicants for work visas.

How you make a difference in this role:

The Business Domain Director (BDD) reports directly to the BSD Executive Director and provides executive leadership for multiple teams supporting agencies within the Resource and Regulation Business Domain, including oversight of the Statewide Enterprise Resource Planning (ERP) product portfolio This role serves as the senior accountable leader for domain strategy, solution recommendations, product lifecycle oversight, and trusted agency partnerships. The BDD ensures the delivery of secure, scalable, and business-aligned technology solutions that advance agency missions while aligning with enterprise strategy, architecture, and governance standards. The BDD operates as both a strategic advisor and operational leader translating agency business needs into actionable product roadmaps and solution strategies while driving high-quality, agile execution across cross-functional teams. Ideal Professional Profile Demonstrated experience serving as a strategic technology advisor to executive stakeholders, providing solution recommendations that improve service delivery and operational outcomes. Proven ability to build and sustain trust-based relationships across diverse agencies, balancing competing priorities while maintaining enterprise alignment. Experience leading product management functions, including roadmap development, prioritization frameworks, stakeholder alignment, and value measurement. Experience implementing or leading agile methodologies at scale, including backlog governance, sprint/release planning, and cross-functional delivery teams. Strong portfolio planning, resource management, and financial oversight experience. Experience managing large, complex, multi-agency programs with high visibility and governance oversight. Knowledge of public-sector operations, compliance requirements, and governance structures. Progressive IT leadership experience with emphasis on service delivery, modernization, and enterprise alignment. Duties and Responsibilities Serve as the executive point of accountability for the Resource and Regulation Domain and associated enterprise products, including ERP lifecycle strategy and value realization. Provide strategic solution recommendations to agency leadership, ensuring alignment with enterprise architecture, cybersecurity, and modernization standards. Build and maintain trusted relationships with agency executives, acting as a primary escalation and advisory point of contact. Lead product management practices within the domain, including roadmap development, prioritization, stakeholder alignment, and continuous product improvement. Champion agile delivery methodologies, ensuring iterative value delivery, disciplined backlog management, and measurable outcomes. Supervise director-level leaders responsible for agency relationships, product ownership, and service delivery execution. Align staffing models, financial resources, and delivery capacity with both agency demand and enterprise priorities. Oversee domain portfolio governance, ensuring initiatives are prioritized based on business value, risk, and strategic alignment. Participate in enterprise governance forums including the Solutions Review Board, Change Management Board, and other strategic decision bodies. Review and assess agency endorsement requests to ensure cross-domain coordination and enterprise consistency. Lead enterprise modernization initiatives that improve efficiency, interoperability, and service resilience. Ensure continuity of operations, high-quality service delivery, and proactive responsiveness to evolving agency needs. Develop and mentor domain leadership talent, fostering a culture of accountability, collaboration, and continuous improvement.

Job Overview:

Minimum Qualifications Bachelors degree in Information Technology, Business Administration, Public Administration, or related field (or equivalent experience). Experience collaborating with executive leadership to define and implement IT and product strategies. Experience directing IT teams and complex delivery functions. Demonstrated understanding of agile methodologies and product management frameworks. Knowledge of federal, state, and local laws, rules, and policies related to information systems governance. Preferred Qualifications ITIL certification or deep familiarity with IT service management disciplines. Experience leading enterprise product portfolios or large-scale ERP environments. Experience scaling agile practices across multiple teams. Experience managing vendors and third-party service providers within performance-based delivery models. Experience leading diverse, multi-disciplinary, and geographically distributed teams.

Minimum Qualifications:

Minimum Qualifications Bachelors degree in Information Technology, Business Administration, Public Administration, or related field (or equivalent experience). Experience collaborating with executive leadership to define and implement IT and product strategies. Experience directing IT teams and complex delivery functions. Demonstrated understanding of agile methodologies and product management frameworks. Knowledge of federal, state, and local laws, rules, and policies related to information systems governance. Preferred Qualifications ITIL certification or deep familiarity with IT service management disciplines. Experience leading enterprise product portfolios or large-scale ERP environments. Experience scaling agile practices across multiple teams. Experience managing vendors and third-party service providers within performance-based delivery models. Experience leading diverse, multi-disciplinary, and geographically distributed teams.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.