Position: Business Engineer
Who we are: Mediacom Communications Corporation is the 5th largest cable operator in the United States and the leading gigabit broadband provider to smaller markets primarily in the Midwest and Southeast. With a team of over 3,900 dedicated professionals, we are committed to bridging the digital divide between Americas major cities and its smaller regions. Through its fiber-rich network, Mediacom offers high-speed data, video, phone, and mobile services to over 3 million households and businesses across 22 states. The company delivers scalable broadband solutions to commercial and public-sector customers of all sizes through Mediacom Business and sells advertising and production services under the OnMedia brand.
At Mediacom, we are passionate about growth and innovation. We offer faster, more reliable internet service, expanded digital and HD TV choices, and advanced home security and phone solutions. As we continue to expand, we strive to remain at the forefront of delivering cutting-edge entertainment, communications, and internet products. This year, we proudly launched our new mobile phone network, further enhancing our commitment to providing innovative and comprehensive services.
To achieve this, Mediacom Communications seeks talented professionals to partner with us to meet these challenges and realize what we can imagine. Take the next step toward a dynamic and rewarding career with Mediacom Communications. Learn more about us at mediacomcable.com
Position Overview:
The network and test Engineer is responsible for the testing and certification of all new network technologies as well as network lifecycle testing and certification on hardware, firmware, and related configurations to support services across the Mediacom MPLS network, which includes, Ethernet over Fiber, EPON, DPOE, Ethernet over MPLS, and MPLS technologies.
Company Benefits:
At Mediacom, we believe that your success is our success, providing you the Power to Succeed in your career. Thats why we offer a comprehensive benefits package designed to support and enhance both your personal and professional life. Youll find many advantages to joining the Mediacom team such as:
• Comprehensive Health Coverage: Including health, vision, and dental insurance to keep you and your family healthy. • Education Enrichment: Up to $5,000 per year for professional development and educational advancement. • 401(k) Retirement Plan: With a generous company match to help you plan for your future. • Paid Time Off: Including vacation, holidays, and flexible paid time off to ensure work-life balance. • Employee Discounts: Enjoy discounts on Mediacom services where available, or receive a reimbursement for internet/cable services in areas where Mediacom isn't offered. • Ongoing Training and Professional Development: To help you grow in your career and achieve your professional goals. • And Much More: Additional benefits and perks!
Join the Mediacom team and experience how we're committed to your career growth and overall well-being.
Position Responsibilities:
The candidate will work closely with the Service Engineering, Sales, and Operations teams to provide detailed engineering, operational support and consultation and have the following key responsibilities:
• Generate written engineering documents to support new deployments, reducing implementation errors and ensuring deployment success. • Conduct testing and evaluation of services and equipment to support commercial customers. • Selection of technology and equipment platforms to enable best-in-the-class Ethernet services. • Work closely with other engineering teams such as IP engineering and transmission engineering to ensure efficient network architecture. • Qualification of equipment in a laboratory environment, which includes the development of test requirements, test plans, and qualification reports. • Work closely with Service engineering/Sales to design and Qualify Ethernet services. • Support service rollout by developing provisioning guidelines and commissioning guidelines. • Identify and define software and hardware problems and develop viable solution and alternatives. • Participating and contributing to different industrial forums such as Metro Ethernet Forum, CableLabsArchitect. • Architecting, design and test Ethernet and IP networks (Ethernet over Fiber, Ethernet over PON, Ethernet over Coaxial, MPLS & MPLS-T Technologies). • Create and execute test plans of multiple networking services and platforms. • Develop product certifications, which includes research, development of test requirements and testing reports. • Set up equipment, ensuring proper installation of cables, operating systems, or appropriate software. • Knowledge of Layer 2 network design and standards, including Ethernet WAN technologies, MEF services (ELINE, ELAN, E-Tree, E-Access, EVPN), IEEE standards 802.1ad QnQ, 802.1q VLAN tagging, Ethernet OAM 802.3ah, and 802.1ag. • Experience with IP routing protocols and networking technologies: MPLS, BGP, MP-BGP, RSVP, OSPF, Multicast, LDP, QoS. • Implementing a resilient network with redundancy and rapid failover using MPLS, LACP, G8032. • Implementing security - protection against flooding, denial of service, etc. • Traffic management and optimization - traffic shaping, classification, policing, queuing, scheduling. • Network Management, performance measurement, fault management, and access security. • Generate and implement Engineering Design Documentation for new network builds or augmentations. Includes engineering of all aspects of Layer 2 through Layer 4 IP services delivery. • Perform network maintenance, and diagnostics work and provide technical support to cross-organizational teams and engineering associates. • Develop, provide, and maintain positive communication with vendors for diagnosing and rectifying problems. • Candidate possesses strong interpersonal communication skills. • Ability to work well under pressure, meeting multiple deadlines. • Perform other duties as requested by the supervisor.
Strong interpersonal and communication skills. Strong analytical and problem-solving skills, with an ability to assimilate, analyze, and correlate large amounts of forensic data from various network, operating system, application, and security devices, logs, and alerts.
Position Requirements:
• Bachelor's degree in electrical engineering or computer science is required. Master's degree is a plus. • 5+ years' experience in network architecture and technology planning for Ethernet and/or IP networks in carrier and enterprise service provider environments. • Ability to learn new technologies, troubleshoot IP and Ethernet service networks. • Multivendor platform expertise. Spirent and testing experience are additional advantage. • Cisco CCNA or CCNP is plus. • MEF CECP certification is a plus. • Layer 2 and knowledge of MEF standards Highly desirable. • Working knowledge of layer 2 and layer 3 switching and routing protocols: i.e. VLANS, IEEE801.1Q, QinQ, HSRP, ERPS, Carrier Ethernet, OAM, CFM, Y.1731, QoS, BGP, OSPF, MPLS, LDP, SRv6, Multicast.
Disclaimer:
The salary range for this position is $75,000- $120,000.
When making a job offer, we consider several factors in our determination, such as years of related work experience, relevant skills and qualifications, education level, and certifications/licenses.
Our Awards:
Mediacom is proud to have received the following recognitions:
2025, 2024, 2023, 2022, and 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, and Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award.
Who you are matters here:
Mediacom Communications Corporation is an Equal Opportunity/Affirmative Action Employer. We are committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Mediacom Communications Corporation prohibits discrimination and harassment based on race, national origin, religion, age, color, sex, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations.
Mediacom Communications is one of the nation’s leading cable operators focused on serving the smaller cities and towns in the United States. We are dedicated to keeping jobs in the communities we serve and providing individuals with the Power to Succeed. Our diversified workforce of over 4,600 employees lives and works in the 22 states where we do business.
A lot of companies say they’re at the forefront of technology, Mediacom follows through. We are committed to bridging the digital divide between major cities and America’s smaller regions by providing the best technology available. We have launched a 1 Billion dollar investment plan, “Project Gigabit” that will bring 1-Gigabit broadband internet service to virtually all of the 3 million homes and business we serve across 1,500 communities, add more access capability for small business and more. As Mediacom continues to grow, so do the career opportunities within. When you join Mediacom, you join one of the most stable and dynamic technology companies in the market today.
We are dedicated to keeping jobs in the communities we serve and give back to these vibrant communities through various programs, scholarships and grants. One Mediacom program, Connect2Compete, offers eligible families low-cost internet service. Annually, Mediacom awards tens of thousands of dollars in scholarship funds to students through the World Class Scholars Program, September 11 Memorial Fund, and Entrepreneur of Tomorrow Awards. Additionally, community grants fund a variety of specific offerings such as our Arts and Culture Grant Cycle in Dubuque, IA.
You'll also find all sorts of advantages to joining our family. Along with the rewarding feeling that comes from serving your community, you’ll be challenged to advance in your career while enjoying a generous benefits package designed to be flexible and relevant to your needs.