Business Experience and Planning Associate Senior - Technology & Operational Risk Management

PNC

Charlotte, NC

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JOB DETAILS

SKILLS

Administrative Skills, Aged Care, Analysis Skills, Best Practices, Billing, Business Development, Business Intelligence, Business Plan, Business Skills, Childcare, Communication Skills, Competitive Analysis/Strategy, Customer Experience, Customer Relations, Customer Satisfaction, Data Analysis, Data Collection, Data Mining, Detail Oriented, Equal Employment Opportunity (EEO), Establish Priorities, Finance, Financial Operations, Financial Regulations, Identify Issues, Incentive Programs, Insurance, Legal, Licensing Compliance, Microsoft Office, Military, Mortgage, Operational Support, Operations Management, Operations Processes, Problem Solving Skills, Reimbursement, Risk, Risk Management, Risk Management Framework (RMF), Stock Purchase Plans, Strategic Planning

LOCATION

Charlotte, NC

POSTED

26 days ago

**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience and Planning Associate Senior within PNC's Technology & Operational Risk Management organization, you will be based in Pittsburgh, PA or Charlotte, NC. Successful candidate will work directly with, and help structure, the day-to-day of one or more senior executives in the Technology and Operational Risk team. This role encompasses some administrative functions but doesn’t stop there - you will be included in strategy sessions, executive level committees, and the like, which increases your purview and visibility. Ideal candidate will possess, but not limited to; • Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. • The role absorbs critical administrative workload (calendar, meetings, communications, reporting), enabling leaders to focus on risk oversight, governance, and strategic priorities. • Coordinates cross-team activities, executive materials, and daily workflow management. • Handles time sensitive information and prioritization of executive commitments. • Supports financial and operational processes (e.g., vendor invoicing, reporting) that enable continuity of business activities). • MS Office - highly proficient. • This role requires handling sensitive and confidential information. The successful candidate must demonstrate sound judgement, discretion, and a strong commitment to maintaining confidentiality at all times. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Provides support and assistance for implementation and coordination of planning efforts for line of business initiatives. + Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners. + Identifies more complex problems and provides advice and resolution in support of line of business initiatives. + Partners with other departments or other functional areas in support of line of business initiatives. + Participates in data collection, research and reporting activities for assigned line of business initiatives. + Under guidance from management, delivers best practices and learning plans that meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning **Competencies** Accuracy and Attention to Detail, Analytical Thinking, Data Gathering and Analysis, Effective Communications, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking **Work Experience** Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

About the Company

PNC

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