Job Description
Are you passionate about enhancing the Selling Partner experience? Do you thrive on creating customer-centric solutions that deliver measurable results? Are you excited by the prospect of designing and implementing scalable, end-to-end solutions built on solid process excellence principles? Does the idea of working with ambiguity, leveraging data, and using analytics to guide product strategy and improvement plans energize you?
If you answered yes to these questions, the Partner Engagement team has an exciting opportunity for you! We are seeking a Business Analyst to help steer our Selling Partners" experience through the power of insights and analytics. In this role, you"ll support Product and Program Managers with data-driven insights, fostering collaboration across Amazon teams to collectively elevate the seller support experience.
Our Partner Engagement data team is at the forefront of improving partner success. We integrate key data from multiple sources to provide our partner teams with clear, real-time insights into seller experiences and daily operations. This empowers them to make informed decisions that drive meaningful improvements.
Join a team where your analytical skills will directly impact the success of our Selling Partners and contribute to Amazon"s continued growth!
Key job responsibilities
The BIE role on the Partner Engagement team focuses on building effective reporting mechanisms that grow with our business needs. We"re looking for someone who combines practical business understanding with strong data analysis skills to turn complex information into clear, useful insights. You"ll work independently, solve problems creatively, and stay organized while handling multiple projects. In this fast-moving environment, you"ll research trends, make recommendations to leadership, and develop lasting solutions that improve how we support our Selling Partners.
The ideal candidate for this role:
- Takes initiative and works directly with teams to understand what the business needs now and in the future.
- Has practical experience with measuring business operations and understands how different metrics relate to each other.
- Spots important problems before they grow, analyzes them thoroughly, and recommends clear solutions that help guide team decisions.
- Works well with leadership to explain what information and tools the team needs to better understand the Selling Partner experience.
- Shows others how to lead through their own actions and decisions, following Amazon"s Leadership Principles.
About the team
This role is on the Partner Engagement team, which is focused on aligning all Amazon teams to deliver a consistent and quality contact support experience for Amazon"s Selling Partners.
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Analysis Skillsunmatched
- Business Analysisunmatched
- Business Growthunmatched
- Business Operationsunmatched
- Data Analysisunmatched
- Intel Product Familyunmatched
- Leadershipunmatched
- Metricsunmatched
- Multitaskingunmatched
- Operational Measurementunmatched
- Operationsunmatched
- Organizational Skillsunmatched
- Partner Salesunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Product Documentationunmatched
- Product Programsunmatched
- Product Strategyunmatched
- Product Supportunmatched
- Revenue Growthunmatched
- Salesunmatched
- Sales Supportunmatched
- Strategic Planningunmatched
- Trend Analysisunmatched
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