Business Intelligence Analyst

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

About the role

Job Summary

The Sales Support Sr. Coordinator is responsible for providing advanced administrative and operational support to the sales team. This includes (coordination of) processing orders, maintaining customer records, and coordinating with internal departments to ensure smooth sales operations. The role requires strong organizational skills and a customer-focused mindset.

This job profile is intended for specialist professionals that apply advanced knowledge of a job area. Required to manage projects / processes independently with limited supervision. Typically coaches and reviews the work of lower level professionals.

Key Responsibilities

• Develop, maintain, and enhance business intelligence reports, and data visualizations to support decision-making.
• Collect, analyze, and interpret data from multiple business systems and data sources.
• Collaborate with stakeholders across Sales, Operations, Finance, and other functions to understand reporting and analytics requirements.
• Design and maintain data models, KPIs, and performance metrics to monitor business performance.
• Identify trends, patterns, risks, and opportunities through data analysis and provide actionable insights.
• Ensure data accuracy, integrity, and consistency across reporting platforms and databases.
• Support the automation and optimization of reporting processes to improve efficiency and scalability.
• Provide ad-hoc analysis and recommendations to support strategic and operational initiatives.
• Support data governance initiatives and promote best practices in data management and analytics.

Skills & Qualifications

Typically a University degree (or equivalent work experience) and at least of 2-3 years of relevant experience (or equivalent skills) are minimally required to carry out the role.

• Strong analytical and problem-solving skills with the ability to translate data into business insights.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Knowledge of CRM (Salesforce) and ERP (SAP).
• Excellent communication and stakeholder management skills.

What we offer you

What We Offer You

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym reimbursement

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.