Business Intelligence Analyst

The Children's Institute of Pittsburgh

Pittsburgh, Pennsylvania

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JOB DETAILS

SKILLS

Analysis Skills, Business Intelligence, Business Intelligence Software, CPR Certification, Capacity Management, Child and Youth Services, Data Analysis, Data Modeling, Data Quality, Disability Insurance, Federal Bureau of Investigation (FBI), Finance, Forecasting, Health Insurance, Health Plan, Healthcare, Healthcare Administration, Lean Manufacturing, Lean Six Sigma, Looker, Nonprofit, Operational Audit, Operational Strategy, Operational Support, Operations Planning, Performance Analysis, Performance Management, Performance Metrics, Pivot Tables, Power BI, Prescription Drugs, Process Improvement, Reimbursement, Relational Databases (RDBMS), Reporting Dashboards, Retirement Plan, SQL (Structured Query Language), Service Delivery, Student Loans, Tableau, Trend Analysis, Tuition Reimbursement

LOCATION

Pittsburgh, Pennsylvania

POSTED

3 days ago

Careers at Our Amazing Place.

At The Children’s Institute of Pittsburgh, we’ve built our legacy on being amazing. After more than a century of the highest quality care and service to children and their families, we’re forever proud of our team members who don’t just make a career here – they make a difference.

Job Title: Business Intelligence Analyst

Location: The Children's Institute Squirrel Hill Campus, 1405 Shady Avenue, Pittsburgh, PA 15217

Schedule: Monday – Friday, Full Time, Onsite

The Business Intelligence Analyst plays a critical role in transforming data into actionable insights that drive operational excellence. This role focuses on analyzing service line performance, identifying trends and opportunities, and developing meaningful key performance indicators (KPIs) to support strategic and operational decision-making.

Responsibilities

Partner with operational leaders to understand workflows, business objectives, and challenges
Analyze operational data across multiple service lines to evaluate performance, efficiency, and utilization
Identify trends, limitations, and opportunities for improvement within service delivery models as well as the broader organization
Design, develop, and maintain KPIs that align with organizational goals and service line strategies
Establish standardized performance metrics and reporting frameworks
Monitor KPI performance and provide actionable recommendations based on findings
Ensure data accuracy, consistency, and governance across all reporting processes
Develop dashboards and reports using BI tools (e.g., Power BI, Tableau, or similar tools)
Design clear, intuitive visualizations to enable translation of complex data for stakeholders at all levels
Automate reporting processes to improve efficiency and scalability

Qualifications

2–5+ years of experience in business intelligence, data analytics, or a related role
Experience analyzing service line operations (healthcare or similar operational environments preferred)
Proficiency in BI tools (Power BI, Tableau, Looker, etc.)
Strong SQL skills and experience working with relational databases
Advanced Excel skills (pivot tables, formulas, data modeling)
Knowledge of performance improvement methodologies (Lean, Six Sigma) is a plus
Experience with forecasting, capacity planning, or operational modeling is a plus
Bachelor’s degree in Data Analytics, Business, Finance, Healthcare Administration, or related field.
Clearances Required: Act 73 FBI, Act 34 Criminal Clearance, and Act 33 Child Abuse Clearance

Benefits Summary

We're proud to offer generous benefits to our team members. Regular full-time team members are eligible for the following benefits:

Medical and Prescription insurance-Choice of two health plans and networks
Dental and Vision-Free coverage for team members.
Paid Time Off (PTO) and Holidays
Medical, Bereavement, Educational, & Personal Leaves
Parental leave (birth & adoption) paid-6 weeks
403b Retirement Plan – pre-tax & Roth options; employer match after 1 year
Student Loan Refinancing Program
Public Service Loan Forgiveness Program – CI qualifies as non-profit
Education Assistance/Tuition Reimbursement
Professional Development/CEU’s
Life and Short- & Long-Term Disability insurance
Credit Union
Team Member Recognition Events
Referral bonus
CPR-employer paid
Travel mileage reimbursement at federal rate

Are you looking for a position where you can make a lasting impact in the lives of children and their families? Are you ready to brighten the future of Amazing Children? We want to hear from you!

The Children's Institute of Pittsburgh is an Equal Opportunity Employer. We serve a diverse population of children and families, and we want our workforce to reflect that same diversity. We want all interested individuals to feel welcome in applying for a career at our amazing place – we can't wait to meet you!

About the Company

The Children's Institute of Pittsburgh

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