The Business Intelligence Analyst (BIA) functions as the expert for clinical informatics, Electronic Health Record (EPIC) reports and data visualization tools. The BIA has expert knowledge on the EHR applications and applies superior ability to work with reporting and data analytics customers to understand, design and document complex reporting and analytics needs and are able to coordinate all issues that arise during the reporting and data analytics assignments and projects. The business intelligence developer will analyze problems often without precedent and/or existing structure within UCSF Health and Benioff Children's Hospitals, and address complex problems with an organization-wide scope. The BIA will perform data analysis using independent judgment and technical expertise. This position will support the delivery of outstanding patient care, operational performance, quality, and improvement efforts to help streamline processes and decision making with a focus on EHR reporting, data analysis and visualization for UCSF Health, Benioff Children's Hospitals and our affiliates. As part of the data analysis and reporting efforts, this position will focus on providing expertise across different data systems (All Epic EHR reporting tools, SQL, Tableau, etc.). This position also will be part of the clinical systems application teams to manage the analysis of data, evaluation of data, getting feedback from key stakeholders and using data to support the performance of our hospitals, clinics, staff, programs, and operations.
Attention to detail and strong communication are critical skills for this position. Works to help other users learn and adopt the development standards and enjoys helping users enhance their data visualization and reporting skills. Requires strong EHR application knowledge and technical skills, and expert analytical abilities in the areas of data extraction, report generation, and information visualization, including but not limited to all EHR Epic reporting tools, reporting workbench, radar, SlicerDicer, SQL server and tableau. The BIA might also develop user training aids and train end users in the use of reports & reporting functions & tools.
Department Description:
Enterprise Information and Analytics (EIA) advances UCSF's institutional priorities by enhancing access to and the use of data and analytics, including appropriate data platforms and data governance, in a manner that meets the unique needs across the education, research, and care mission areas.
REQUIRED QUALIFICATIONS
REQUIRED CERTIFICATION
PREFERRED QUALIFICATIONS
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
5
NoCollaborates with Benioff Children's Hospitals and UCSF Health business, technical, and clinical leaders to plan, develop, implement, and analyze highly-complex clinical informatics systems, and to design integrated architecture to ensure an optimal and efficient user experience and functionality, integrity, and reliability of systems.
25
Yes
Serves as a an EHR application and analytics technical leader in collaborating with business operations, healthcare clinicians, and IT applications and technical teams at Benioff Childrens Hospitals and UCSF Health to translate operations workflow and patient experience objectives into technical requirements. Communicates clearly and effectively to others using all communication forms. Develops and maintains good working relationships with customers and teams with whom they work with.
30
YesDevelops high quality data and analytics solutions within all EHR reporting tools including but not limited to reporting workbench, radar, slicerdicer, and crystal reports to improve clinical informatics results and to provide advice and sophisticated metrics and analytics to support management/decision-making processes for systems modifications that are cost-effective, scalable, and meet present and future needs.
20
YesDesigns and runs SQL (Structured Query Language) queries for enhanced and complex medical data access, and performs highly-complex quality assurance testing, and plans, develops, and writes documentation of design and deployment processes, workflows, and results.
20
YesAs a technical leader and information resource, understands and will assess downstream data impacts of workflow changes. Will provide support, troubleshooting, and problem solving at an advanced level, and may produce and deliver user training curricula.
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)
%
of time
Essential Function (Yes/No)
Key Responsibilities
(To be completed by Supervisor)
5
NoCollaborates with Benioff Children's Hospitals and UCSF Health business, technical, and clinical leaders to plan, develop, implement, and analyze highly-complex clinical informatics systems, and to design integrated architecture to ensure an optimal and efficient user experience and functionality, integrity, and reliability of systems.
25
Yes
Serves as a an EHR application and analytics technical leader in collaborating with business operations, healthcare clinicians, and IT applications and technical teams at Benioff Childrens Hospitals and UCSF Health to translate operations workflow and patient experience objectives into technical requirements. Communicates clearly and effectively to others using all communication forms. Develops and maintains good working relationships with customers and teams with whom they work with.
30
YesDevelops high quality data and analytics solutions within all EHR reporting tools including but not limited to reporting workbench, radar, slicerdicer, and crystal reports to improve clinical informatics results and to provide advice and sophisticated metrics and analytics to support management/decision-making processes for systems modifications that are cost-effective, scalable, and meet present and future needs.
20
YesDesigns and runs SQL (Structured Query Language) queries for enhanced and complex medical data access, and performs highly-complex quality assurance testing, and plans, develops, and writes documentation of design and deployment processes, workflows, and results.
20
YesAs a technical leader and information resource, understands and will assess downstream data impacts of workflow changes. Will provide support, troubleshooting, and problem solving at an advanced level, and may produce and deliver user training curricula.
100%
(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)