Business Intelligence Analyst

Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm specializing in self storage and other alternative real estate asset classes, has an exciting opportunity for a talented Business Intelligence Analyst in its headquarters in Saratoga Springs, NY.

With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including Prime Storage Fund III, the largest self-storage dedicated fund ever raised.

Headquartered in Saratoga Springs, NY, Prime Group employs 700+ professionals and maintains a regional office in Jupiter, FL and Manhattan, NY along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.

Prime Group’s performance is rooted in a culture of respect, teamwork, ethical business practices, accountability, and persistence. The firm places significant value on the relationships it has built with customers, employees, investors, and stakeholders. PitchBook has recognized Prime Group as one of the top 10 real estate value-add fund managers in its 2023 Global Manager Performance Score League Tables.

Position Summary

The Business Intelligence Analyst is responsible for financial planning, reporting, forecasting, operational analysis, and strategic decision support for a portfolio of self-storage assets across the United States and Canada. This role partners closely with operations, revenue management, asset management, and executive leadership to drive NOI growth, optimize expense performance, improve reporting accuracy, and support strategic initiatives.
The ideal candidate combines strong financial acumen with operational understanding of the self-storage industry. Reporting directly to the Director of Portfolio Management, this is an exciting opportunity at a fast-growing company.

• Develop, maintain, and automate dashboards and reports for operational and financial performance.

• Build KPI scorecards for:

  • Store Managers

  • District Managers

  • Regional Vice Presidents

  • Executive Leadership

• Maintain Reporting for:

  • Occupancy

  • Lead generation and conversion

  • Payroll productivity

  • Delinquency

  • Customer acquisition

  • Marketing ROI

• Standardize reporting processes and improve data consistency across the organization.

• Ensure timely and accurate distribution of recurring operational reports.

• Analyze performance trends across the self storage portfolio and identify actionable opportunities.

• Evaluate underperforming assets and recommend operational improvements.

• Conduct root-cause analysis on KPI variances and operational issues.

• Support operational initiatives through data analysis and performance tracking.

• Identify opportunities to improve efficiency, customer experience, and profitability.

• Integrate and validate data from multiple systems including:

  • CRM Platforms

  • Call Center Systems

  • Auction Platforms

  • Marketing Platforms

  • ERP/Accounting systems

• Assist in maintaining data integrity and reporting governance.

• Collaborate with IT and third-party vendors on reporting enhancements and system improvements.

• Support creation of centralized operational “control tower” reporting.

• Partner closely with:

  • Field Operations

  • Revenue Management

  • Marketing

  • FP&A

  • Customer Service Center

• Translate complex datasets into clear operational recommendations.

• Train stakeholders on dashboards and reporting tools.

• Bachelor’s degree in Business, Finance, Economics, Data Analytics, Information Systems, Statistics, or related field required.
• 1–5+ years of experience in business intelligence, operations analysis, FP&A, consulting, analytics, or related roles.
• Experience in self storage, retail, hospitality, real estate, or other multi-site operations preferred.
• Advanced Microsoft Excel skills required.
• Experience with BI and visualization tools such as:

o Microsoft Power BI
o Tableau
• Experience with SQL is a plus.
• Ability to analyze large datasets and identify trends.
• Familiarity with operational KPI reporting and dashboard development.
• Experience with data automation and ETL concepts is a plus.
• Understanding of property-level financial statements and operational KPIs.
• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Ability to communicate financial concepts to non-financial stakeholders.
• Strong executive presence and presentation skills.
• Self-starter with ability to manage multiple priorities in a fast-paced environment.
• Highly organized with strong follow-through.

• Competitive pay
• Health, dental, life, vision, short-term disability and long-term disability insurance
• A 401(k) program with a company “matching” policy
• Paid time off and paid holidays
• Career advancement opportunities

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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