Business Intelligence & Data Analytics Architect

Business Intelligence & Data Analytics Architect

Project Overview

The SouthCarolina Department of Administration is the central administrative agency forstate government and serves citizens and agency partners by providing secure,cost-effective, and responsive support services. This role focuses ondeveloping and supporting public-facing dashboards, performing data analysis toprovide data-driven insights to various stakeholders, developing and supportingCustomer Relationship Management (CRM) systems, and creating detaileddocumentation to support the ongoing use, maintenance, and future modificationof dashboards.

Duties/Responsibilities:

Perform data analysis on real estate, fleetmetrics, and financial data using Excel, Tableau, MS Power BI, R, Python, andSAS.

Develop and support database solutions using MSSQL Server Management Studio, Azure Synapse, and similar database environments.

Support Tableau environments and maintainassociated public-facing dashboards.

Develop and support CRM platforms such asSalesforce, Zendesk, and HubSpot.

Participate throughout the Software DevelopmentLife Cycle (SDLC) using Waterfall, Agile, Scrum, Lean, and DevOpsmethodologies.

Develop data-focused strategies and insightsthat support management initiatives, improve decision-making, and promoteoperational efficiency.

Requirements

Education and Certifications:

• Bachelor’s degree in Computer Science, Information Technology, Mathematics,Engineering, or a related discipline.

Required Skills:

·Experience with Tableau development, dashboardcreation, deployment, and ongoing support.

·Working knowledge of database principles,database design, and data management concepts.

·Experience developing, configuring, andsupporting CRM systems and related business processes.

Preferred Skills:

• Strong data analysis skills with the ability to interpret data and provide meaningful business insights.
• Strong business analysis skills, including requirements gathering, process analysis, and stakeholder collaboration.
• Ability to explain and document complex concepts, technical information, and business processes clearly for a variety of technical and non-technical audiences.

Benefits