Join the Funnel Excellence Reporting (FER) team in transforming global workforce acquisition through data-driven insights and strategic analysis. As a Business Intelligence Engineer specializing in tier 1 associate hiring, you"ll play a pivotal role in optimizing our global recruitment processes, suggesting scalable solutions, developing automated solutions that involves analyzing data for more than 1 million hires and over 5 million applications worldwide annually while maintaining operational excellence and upholding the highest professional standards.
This is an exceptional opportunity to learn and grow within a dynamic, fast-paced environment where innovation meets scale. You"ll develop deep expertise in workforce analytics while contributing to mission-critical hiring operations that directly impact our ability to serve customers worldwide. The role offers extensive opportunities to demonstrate key leadership principles including Customer Obsession through candidate centric process improvements, Ownership by taking end-to-end responsibility for analytical deliverables, Dive Deep through comprehensive data analysis, and Deliver Results by providing actionable insights that drive hiring and operational success, whilst ensuring you have the ability to grow, learn and apply the latest tech skills.
Key job responsibilities
Developed automated reporting solutions using QuickSuite and SQL to support global tier 1 associate hiring operations impacting 1M+ hires and 5M+ applications annually across NA, EU, APAC, and LATAM. Built dynamic dashboards tracking hiring funnel performance, cost per hire models, and fill rate metrics across multiple regions and business lines.
Built and maintained orchestration layers automating multiple processes. Created systems to automate WBR/MBR/QBR reporting content, manual data entry, and pipeline error correction at scale. Drove global standardization of metrics and reporting across the workforce staffing portfolio.
Extracted, transformed, and analyzed large datasets using SQL to identify optimization opportunities in recruitment processes. Developed complex queries for funnel analysis, workforce planning, risk detection, and early attrition signals enabling faster intervention on quality-of-hire indicators.
Managed stakeholder relationships with regional hiring managers, HR business partners, operations leaders, and executive teams across four geographies. Translated complex analytical insights into actionable recommendations tied to organizational "Must Win" goals including capped fill rate, cost per hire reduction, and quality of hire improvement.
About the team
The Funnel Excellence Reporting (FER) team provides operationalized reporting, actionable insights, and tools for our business partners to improve the efficiency and quality of tier-one hiring worldwide.
We provide accurate and timely reporting and analysis for various new processes and initiatives to WFS leadership in order to support data-driven decision-making which drives our business.
Team Tenets:
We focus on opportunities over problems.
The speed of business matters.
We are continuously skeptical of the metrics and products we build.
We build for actionability and sustainability.
We invest in our team.