Business Intelligence Engineer, Supply Chain Innovation, Bulk Fulfillment

Amazon.com Inc

Bellevue, WA

JOB DETAILS
SKILLS
Analysis Skills, Business Intelligence, Capacity Management, Comparative Analysis, Competitive Analysis/Strategy, Cross-Functional, Data Analysis, Data Management, Data Quality, Decision Support, Demand Forecasting/Planning, Distributed Control Systems (DCS), Distribution Services, Forecasting, Leadership, Metrics, Order Picking/Packing, Pager, Performance Analysis, Performance Metrics, Predictive Modeling, Product Management, Profit & Loss, Reporting Dashboards, Reporting Skills, Retail, Risk Analysis, Root Cause Analysis, Scalable System Development, Scorecarding, Signal Intelligence (SIGINT), Site Evaluation, Slack, Standards Development, Strategic Planning, Supply Chain, Supply Chain Operations, Technical Operations, United States Drug Enforcement Agency (DEA), Website Conversion
LOCATION
Bellevue, WA
POSTED
3 days ago

Imagine revolutionizing how millions of customers shop for bulk products by creating effective data solutions that drive strategic decisions. As a Business Intelligence Engineer, you"ll be the critical analytical force behind Amazon"s ambitious expansion into bulk fulfillment, translating complex data into actionable insights that shape the future of retail.

This role offers comprehensive end-to-end exposure across Amazon"s supply chain, from vendor inbound through customer delivery, with direct impact on a strategic initiative that will reshape customer perception of Amazon as a destination for bulk purchases.

Key job responsibilities

Data Infrastructure & Analytics

  1. Design and build scalable data pipelines synthesizing information from multiple sources: Asana (task management), Slack (real-time updates), WBRs (weekly operations), MBRs (monthly business reviews), QuickSight Topics (live metrics), and operational systems (SCOT, AFT, MSP)

  2. Create automated reporting mechanisms for Senior leadership providing weekly program health snapshots across all 12-13 workstreams with clear status, risks, dependencies, and next steps

  3. Develop data quality frameworks ensuring accuracy and consistency across expanding network of 24 One DCs and 13 SDCs

Business Intelligence & Decision Support

  1. Create executive dashboards and one-pagers for Senior leadership with appropriate context for first-time readers, including trade-offs, risks, and stakeholder implications

  2. Develop site launch readiness scorecards combining operational metrics, technical readiness, capacity data, and risk assessments to inform go/no-go decisions

  3. Build dependency mapping visualizations showing relationships between workstreams, identifying critical paths and potential bottlenecks

Predictive Modeling & Optimization

  1. Build predictive models for capacity planning across distribution centers, forecasting volume, labor requirements, and equipment needs for site launch readiness assessments

  2. Develop selection optimization models identifying which bulk ASINs to onboard based on customer purchase patterns, inventory availability, SIOC eligibility, and profitability metrics

  3. Create demand forecasting models for bulk conversion rates (single-unit to bulk purchases) leveraging internal signals and competitive intelligence

Operational Metrics & Performance Analysis

  1. Own end-to-end analytics for three critical pillars: Quality (DEA - Delivery Estimate Accuracy), Speed (click-to-promise), and Cost (productivity rates: pick rate, pack rate, cartons per labor hour)

  2. Conduct deep-dive root cause analysis when metrics degrade, synthesizing quantitative data (miss units by site/day/attribution) with qualitative context (WBR narratives, Slack discussions, operational feedback)

  3. Build comparative analytics showing bulk performance versus regular component ASIN fulfillment to quantify program impact

Cross-Functional Collaboration

  1. Partner with Product Management, Supply Chain, Operations, and Technology teams across 10+ VP organizations to define metrics, validate data accuracy, and translate business questions into analytical frameworks

  2. Work with finance teams on business case development, ROI modeling, and cost-benefit analysis for capital planning and site enablement investments

  3. Collaborate with international teams (Canada, EU) to establish consistent metrics definitions and reporting standards for geographic expansion

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles