Business Intelligence Engineer, Workforce Staffing Global Analytics and Automation

Join the Funnel Excellence Reporting (FER) team in transforming global workforce acquisition through data-driven insights and strategic analysis. As a Business Intelligence Engineer specializing in tier 1 associate hiring, you"ll play a pivotal role in optimizing our global recruitment processes, suggesting scalable solutions, developing automated solutions that involves analyzing data for more than 1 million hires and over 5 million applications worldwide annually while maintaining operational excellence and upholding the highest professional standards.

This is an exceptional opportunity to learn and grow within a dynamic, fast-paced environment where innovation meets scale. You"ll develop deep expertise in workforce analytics while contributing to mission-critical hiring operations that directly impact our ability to serve customers worldwide. The role offers extensive opportunities to demonstrate key leadership principles including Customer Obsession through candidate centric process improvements, Ownership by taking end-to-end responsibility for analytical deliverables, Dive Deep through comprehensive data analysis, and Deliver Results by providing actionable insights that drive hiring and operational success, whilst ensuring you have the ability to grow, learn and apply the latest tech skills.

Key job responsibilities

• Developed automated reporting solutions using QuickSuite and SQL to support global tier 1 associate hiring operations, creating dynamic dashboards tracking hiring funnel performance across multiple regions and business lines for over 1 million hires and 5 million applications annually.
• Managed stakeholder relationships with regional hiring managers, HR business partners, operations leaders, and executive teams spanning North America, Europe, APAC, and Latin America, gathering requirements and translating complex analytical insights into actionable recommendations.
• Extracted, transformed, and analyzed large datasets using SQL to identify trends, patterns, and optimization opportunities in recruitment processes, developing complex queries for hiring funnel data and workforce planning initiatives.

Created automated solutions for recurring analytical tasks, data validation, and report generation to improve operational efficiency.

About the team

The Funnel Excellence Reporting (FER) team provides operationalized reporting, actionable insights, and tools for our business partners to improve the efficiency and quality of tier-one hiring worldwide.

We provide accurate and timely reporting and analysis for various new processes and initiatives to WFS leadership in order to support data-driven decision-making which drives our business.

Team Tenets:

We focus on opportunities over problems.

The speed of business matters.

We are continuously skeptical of the metrics and products we build.

We build for actionability and sustainability.

We invest in our team.