Job Description:
Our Opportunity
Chewy Pharmacy Operations relies on timely, trusted data to deliver safe, efficient, and world-class customer experiences across Vet Services and Rx Fulfillment teams. We are looking for a Business Intelligence Manager to lead the analytics strategy, delivery roadmap, and team execution that help Pharmacy Operations leaders and operators understand performance, improve processes, and make better decisions each day.
In this role, you will partner directly with Operations, Operations Support, Technology, and other stakeholders to understand business problems, operational processes, and decision-making needs. You will lead a team of BI Engineers and Analysts to build scalable, governed data and analytics solutions that support daily business and operations decisions.
This is a hands-on leadership role. You will be expected to set direction, lead projects, mentor and develop Team Members, improve team mechanisms, and still contribute directly to solution design, technical execution, and deep-dive analysis. Approximately 40% of this role will focus on hands-on execution, with the remainder on strategic ownership, people leadership, stakeholder partnerships, and delivery management.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact
CAAR@chewy.com
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Amazon changed how we shop for books. Netflix transformed the way we consume movies. At online pet specialty retailer Chewy, we’re disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers’ trust and loyalty or creating a creative and stimulating work environment for our employees. We aim to wow our customers—and our employees. Trust us. You’ll notice the difference from the moment you become a candidate with us. At Chewy, we believe in ownership and accountability and value creativity. We are makers and doers who thrive on the desire to drive results. We approach our mission to provide the best service and pet products anywhere with a dogged determination and a disposition that’s as sunny as the South Florida oceanfront we call home. Sure, we work hard, but we have fun, too. Of course, that’s not hard to do when you get to bring your favorite four-legged friend to the office.