Title: Business Intelligence / Tableau Administrator Location: Hartford, CT (Hybrid) Duration: 12 Months Interview type: Either Web Cam or In Person
Note:
Candidate must be able to come in the office 1 day per week.
Candidate must come to in person interview at least 1 time.
Candidates must be introduced in any Virtual meetings by their vendors
Job Description:
The Client depends on the core, mission-critical applications, CTKIND and IV-E, Connecticut's Federally-reimbursed CCWIS (Comprehensive Child Welfare information system) used by over 2,000 social workers and case managers, the application has been enhanced and modified continually to meet data capture and process functionality requirements driven by good child welfare case practice as well as State and Federal legislation and statute. Additionally, CTKIND is continuously updated in compliance with the agency's ongoing goal of improving the safety, permanency and well-being of children in care and has invested significant resources to ensure that Connecticut has efficient, economic and effective tools to aid our Child Welfare Staff, Providers and the children and families of CT.
Department of Administrative Services - Bureau of Information Technology Solutions (DAS-BITS) provides technology expertise and services as well as an information systems infrastructure for the Department of Children and Families (DCF) and its roughly 3,300 employees. DAS-BITS strives to improve continually improving technological services that are cost-effective and of the highest effectiveness and quality.
SCOPE OF WORK
The agency needs the service of a mid to Senior level BI/Tableau Admin. The candidate will be responsible for platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services. Specifically, the candidate will be responsible for Administer Tableau Cloud sites, projects, users, groups, permissions, and security in Dev Test and Production environments and Support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
Specific Services Required:
In the role of the BI / Tableau Admin, the following services are required:
Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
Monitor platform health, extract refreshes, subscriptions, and scheduled jobs.
Troubleshoot Tableau performance, connectivity, and reporting issues.
Support report developers, analysts, and business users.
Deploy and Promote Reports to different Environments
Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
Investigate reporting data issues and perform data validation activities.
Monitor database connectivity, query performance, and data refresh processes.
Assist with SQL/SOQL troubleshooting and performance optimization.
Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
Troubleshoot data load failures and data quality issues.
Assist in identifying root causes of integration and reporting issues.
Collaborate with development and integration teams during incident resolution and deployments.
Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
REQUIRED SKILLS AND EXPERIENCE
For this position, the candidate shares experience and judgment with team to plan and accomplish goals, mentors less experienced staff, a wide degree of creativity and latitude is expected. In addition, the agency requires:
An experienced professional with 5 or more years of prior experience demonstrating the following knowledge and skills:
Experience with Tableau Cloud administration and support
Experience with Salesforce objects, fields, relationships, and the impact of different design decisions. Ability to apply best practices.
Experience with dashboards and supporting enterprise reporting and analytics platforms.
Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
Experience with user management including new user setup, user deactivation, roles, profiles, permission sets, sharing rules and other routine tasks.
Critical thinking and problem solving around issues such as user access, declarative logic, business requests, Environment management, and backup solutions.
Comfortable engaging and escalating issues to Salesforce
Must be very organized, pro-active and self-directed.
Must be self-starter and driven. Must Drive the work from requirements to implementation.
Must have very strong abstract thinking and problem-solving skills.
Must have very good verbal and written communication skills.
Work on all phases of SDLC and create/maintain required technical documentation.
Work with the Salesforce Architect to establish best practices.
Work with management to supply input for key design and architecture decisions, as well as work estimation and resource planning.
Provide guidance and training to team members.
Additional Preferred Qualifications:
Experience with Azure Data Factory (ADF).
Experience with MuleSoft Runtime Fabric (RTF) or MuleSoft integrations.
Experience working with Salesforce data and reporting environments.
Microsoft Azure experience.
Skills:
Microsoft SQL Server
Transact-SQL
SQL Server Reporting Services (SSRS)
Numbers & Facts
Location
Hartford, CT
Skills
Administrative Skillsunmatched
Best Practicesunmatched
Business Intelligenceunmatched
Child Protection/Welfareunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Customer Service Evaluationunmatched
Data Managementunmatched
Data Qualityunmatched
Environmental Impactunmatched
Environmental Managementunmatched
Identify Issuesunmatched
Incident Managementunmatched
Information Technology & Information Systemsunmatched
Microsoft SQL Serverunmatched
Microsoft Transact-SQL (T-SQL)unmatched
Microsoft Windows Azureunmatched
Organizational Skillsunmatched
Performance Tuning/Optimizationunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Production Supportunmatched
Production Systemsunmatched
RTFunmatched
Relational Databases (RDBMS)unmatched
Reporting Dashboardsunmatched
Root Cause Analysisunmatched
SQL (Structured Query Language)unmatched
SQL Databasesunmatched
SQL Server Reporting Services (SSRS)unmatched
Salesforce.comunmatched
Software Development Lifecycle (SDLC)unmatched
Systems Administration/Managementunmatched
Tableauunmatched
Technical Writingunmatched
Testingunmatched
Writing Skillsunmatched
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