Business Manager, Information and Technology Services

Lehigh University''''s Information and Technology Services (ITS) division keeps a research-intensive university running and the Business Manager role sits at the center of making that happen. If you thrive on bringing order to complexity and want your operational expertise to directly support academic and research excellence, this is a role worth your attention.

Position Number: S77690

This position is a Grade: 9 - 40 with an approximate salary range of $56,030-$68,190 and is subject to change based on experience, skills and qualifications.

What You''''ll Own

• Coordinate the full range of departmental business and administrative functions across ITS, ensuring day-to-day operations align with University policies and procedures
• Manage financial transactions, purchasing activity, and vendor relationships, supporting accurate and timely processing across the division
• Administer contracts and service agreements, serving as a key point of contact for internal and external partners on procurement and compliance matters
• Prepare operational and financial reports that equip ITS leadership and the Director, Administration & Planning with the information needed to make sound decisions
• Monitor budget activity, track expenditures, and flag variances to support sound fiscal management across ITS cost centers
• Serve as a resource to ITS staff on University business processes, helping teams navigate administrative requirements efficiently and with confidence
• Coordinate onboarding and offboarding administrative tasks for ITS staff, including equipment procurement, system access requests, and space management
• Support planning and coordination of divisional initiatives, including scheduling, documentation, and follow-through on action items for ITS leadership
• Liaise with central University departments - including Finance, Procurement, and Human Resources - to ensure ITS administrative needs are addressed in a timely manner
• Identify opportunities to streamline administrative workflows and contribute to continuous improvement across ITS business operations

What You Bring

• Bachelor''''s Degree in Accounting, Business Administration, or related field
• Three to five years of work related experience
• Demonstrated experience in business administration, financial coordination, or operational management - ideally within higher education or a comparably structured organization
• Solid working knowledge of purchasing, accounts payable, and contract administration processes
• Proven ability to interpret and apply institutional policies, translating them into clear guidance for staff and stakeholders
• Strong analytical skills with experience producing clear, accurate financial or operational reports
• A collaborative approach to working across organizational boundaries, including with technology teams, finance, and external vendors

Why Lehigh

Lehigh University is a private research university with a distinct culture of collaboration between faculty, staff, and students in Bethlehem, Pennsylvania. As a staff member, you''''ll have access to generous tuition benefits, comprehensive health coverage, strong retirement contributions, and a campus community that genuinely values the people who keep it moving. ITS is a division where your contributions are visible and where leadership actively invests in the professional growth of its team. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university's mission.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh''''s Accommodations Specialist.

Special Considerations

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor.

• This position has fiscal or financial responsibilities other than employee expense activity, such as processing or approving transactions; monitoring or preparing budgets; or generating income for University, therefore a credit check is required.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.