Business Manager

The day-to-day responsibilities of this role will include:

Contract Management

• Draft, review, negotiate, and administer contracts supporting municipal, state, and public safety customers, including installation, service, and maintenance agreements.
• Manage contract lifecycle activities from proposal support through contract closeout.
• Serve as the primary contractual liaison with municipal customers, subcontractors, vendors, and internal project teams.
• Support proposal and bid response efforts by reviewing Requests for Proposals (RFPs), Invitations for Bid (IFBs), and Requests for Quotes (RFQs).
• Ensure compliance with state and local procurement requirements, contract terms, and service-level obligations.
• Develop and maintain standardized contract templates, including service agreements, maintenance agreements, licensing agreements, and non-disclosure agreements.
• Monitor contract deliverables, renewal schedules, warranty provisions, and service-level commitments.
• Coordinate subcontract issuance and support subcontract administration activities.
• Manage contract amendments, renewals, and extensions across multi-year service agreements.

Financial & Business Management

• Partner with project managers to monitor project financial performance, including revenue, backlog, profitability, billings, and cash collections.
• Support annual budgeting, forecasting, and monthly financial review processes for Public Safety programs.
• Analyze project financial results and identify risks, opportunities, and corrective actions.
• Assist with pricing strategies, proposal cost development, and contract financial analysis.
• Monitor labor utilization, project staffing assumptions, and cost performance against budget.
• Prepare financial reports, dashboards, and performance metrics for operational leadership.
• Assist in identifying and implementing process improvements to improve financial visibility, operational efficiency, and business performance.
• Support compliance with internal policies, customer requirements, and audit requests.
• Maintain accurate business records and organized electronic contract and financial documentation.

Operational Support

• Serve as a business partner to Public Safety leadership and project managers.
• Support strategic planning and operational initiatives within the Public Safety division.
• Coordinate cross-functional efforts between operations, finance, contracts, and project management teams.
• Identify operational risks and recommend solutions to improve program execution and customer satisfaction.

Qualifications:

• 7–10 years of experience in contract administration, project controls, finance, business operations, or program management, preferably supporting state, municipal, or public safety customers.
• Bachelor's degree in Business, Finance, Accounting, Management, or related field (or equivalent experience).
• Demonstrated knowledge of state and municipal procurement processes.
• Strong understanding of project financial management, budgeting, forecasting, and profitability analysis.
• Knowledge of installation and service-based contracts and multi-year service agreements.
• Experience with competitive bid processes.
• Experience working with public safety or municipal customers preferred.
• Strong analytical and financial acumen.
• Strong contract negotiation and administration skills.
• Excellent organizational and time management abilities.
• Strong attention to detail and ability to manage multiple concurrent priorities.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively across departments.