Business Office Coordinator

Acadia Healthcare

Springfield, MO

JOB DETAILS
SKILLS
Accounting Software, Auditing, Behavioral Health, Data Collection, Demographics, Financial Disclosure, Healthcare, Insurance, Insurance Documentation, Medicaid, Medical Billing, Medical Records, Medicare, Organizational Skills, Patient Education, Record Keeping, Service Delivery, Team Player
LOCATION
Springfield, MO
POSTED
3 days ago
Overview

Business Office Coordinator

Hourly:$20-$21

Why Join Lakeland Behavioral Health System?

As part of our mission-driven team, you'll help support children, adolescents, and families during critical moments. We offer a collaborative environment where your work directly contributes to patient well-being and organizational success.

The Business Office Coordinator is responsible for auditing admission documentation, verifying insurance benefits, counseling patients on financial obligations, and maintaining accurate financial records. This position is ideal for someone who excels in a fast-paced healthcare environment and is committed to delivering exceptional service to patients and internal teams.

Education & Experience

  • High school diploma or equivalent required.
  • Minimum three years of experience in a related field.
  • Extensive knowledge of Commercial Insurance, Medicare, and Medicaid required.
Responsibilities

ESSENTIAL FUNCTIONS:
  • Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
  • Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
  • Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
  • Complete adjustment forms for any charity or administrative adjustments for approval.
  • Complete promissory notes for patients that request payment arrangements.
  • Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
OTHER FUNCTIONS:
  • Perform other functions and tasks as assigned.
Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High school diploma or equivalent required.
  • Three or more years' experience in related field required.
  • Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • Not applicable


We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

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About the Company

A

Acadia Healthcare

Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country. Acadia provides premier psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, residential treatment centers, outpatient clinics, and therapeutic school based programs.

Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders.

Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community.

Acadia is a provider of inpatient behavioral healthcare services. Acadia operates a network of 201 behavioral healthcare facilities with approximately 8,300 beds in 37 states, the United Kingdom and Puerto Rico. Acadia provides psychiatric and chemical dependency services to its patients in a variety of settings, including inpatient psychiatric hospitals, residential treatment centers, outpatient clinics, and therapeutic school-based programs.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
2005
WEBSITE
http://www.acadiahealthcare.com/