Business Office Director

Purpose:

The Business Office Director is responsible for financial and certain Human Resource duties of the Community, as assigned. He/she may manage other administrative team members and administrative functions.

Responsibilities:

• Codes all invoices for payment.
• Verifies the appropriate approvals on all invoices.
• Provides vendor information to the Accounting department.
• Batches weekly invoices for payment.
• Audits expense reports and petty cash reconciliations.
• Provides month-end close accruals to Accounting department.
• Responds to all vendor inquiries.
• Adheres to the weekly accounting cycle.
• Enters post ancillary charges/fees into billing system.
• Assists General Manager in reviewing Resident bills.
• Assists General Manager with Resident file maintenance.
• Distributes Resident bills in a timely manner.
• Demonstrates an understanding of the components of an accrual basis financial statement.
• Analyzes variances in departmental payroll vs. budget.
• Understands capital expenditure vs financial statement expense.
• Analyzes revenue by product type.
• Assists General Manager with annual budget process.
• Assists General Manager with analyzing monthly financials.
• Pulls hours from time clock.
• Exports pulled hours into payroll grid.
• Makes necessary approved payroll edits in a timely manner.
• Monitors and controls employee time punches.
• Exports time sheets from payroll system.
• Ensures proper recording into the payroll grid for payroll hours and dollars.
• Processes changes in employee status.
• Monitors payroll check disbursements.
• Archives and discards payrolls at end of each cycle.
• Acts as a point of contact for all HR-related matters.
• Fields any team member relations matters and work in conjunction with the General Manager on resolving issues.
• Interprets policies and procedures related to Human Resources and communicates to all employees both proactively and in response to questions.
• Oversees benefits management at Community level, assisting in the open enrollment process, ongoing benefits communication, and benefits orientation for new hires.
• Maintains accurate team member files and employment records.
• Administers the recruiting process for new hires, including searching and screening candidates, tracking applicants, checking references and producing offer letter.
• Ensures regulatory and legal compliance for all employment-related matters.
• Handles worker’s compensation administration for Community.
• Follows all emergency procedures.
• Understands all safety practices and procedures.
• Communicates effectively with General Manager and other staff.
• Immediately advises Salus Coach, Wellness Director, and General Manager of any changes in physical and mental health of a Resident.
• Reviews Concierge hours and monthly meetings with Salus Coach.
• Participates in the monthly Manager on Duty coverage.

Qualifications:

• High School graduate or equivalent certificate; Associates degree preferred.
• Successful completion of bookkeeping/accounting courses is helpful.
• 3 to 5 years’ progressive experience in office management required.
• Physically able to bend and reach.
• Physically able to sit for extended periods of time.
• Physically able to push and pull and lift up to 40-50 pounds if necessary.

Miscellaneous:

• May have their picture taken and image used in social media or community advertising.
• May be video recorded from devices installed by families in residents’ apartments.
• Required to work weekends and holidays as assigned.
• May be required to work on shifts other than the one for which hired.
• May be required to work extended hours (up to 16 hours per day).
• May be exposed to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B & C viruses.
• May be subject to hostile and emotionally upset Residents due to mental status.
• Background, criminal, and drug tests may be required according to HR Policies & Procedures.
• May be asked to submit to random drug test during employment.