Business Office Manager (BOM)

Responsibilities:

• Embraces innovative and inclusive approaches, displaying dedication to our mission and commitment to providing residents with exceptional and meaningful experiences that promote well-being
• Develops, implements, and executes quality assurance and performance improvement initiatives
• Engages with residents and family members in a compassionate and impactful manner, cultivating a warm and supportive environment where the values of love, compassion, and dignity are reflected in every interaction.
• Responsible for the overall management and financial performance of the Community
• Provides hands-on supervision and empowers team members to consistently deliver high-quality care for our residents.
• Actively nurtures a motivating environment that encourages collaborative problem-solving and aims to enhance the overall satisfaction of every team member
• Ensures compliance with all relevant state and federal regulations
• Collaborates with the marketing and sales team to strategically oversee and enhance occupancy development

Qualifications:

• 3+ years experience in a healthcare leadership role. Assisted/Supportive living experience preferred
• RCA or HFA licensure required at applicable locations
• Excellent written and verbal communication abilities
• Must possess leadership and supervisory ability and the readiness to mentor, motivate, and inspire team members
• Experience in effective budget management and strong understanding of financial statements and reports
• Demonstrates exceptional interpersonal skills and ability to serve with love, compassion, and dignity

Benefits:

• Advancement and professional growth opportunities
• Comprehensive medical, dental, and vision benefit packages
• EAP & wellness programs
• 401(k) with biweekly employer match*
• Outside-In Employee Referral Program
• Intentional work-life balance supported with competitive Paid Time Off*
• Self-service payroll & accuracy tools (Paycom)
• Benefits and eligibility may vary based on employment status (full-time/part-time)