Call Center Operations Manager - Healthcare - Fairview, TN ACT
Johnson City, TN7 days ago
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Skills
- Accounts Receivable Managementunmatched
- Billingunmatched
- Communication Skillsunmatched
- Credit and Collectionsunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Financial Administrationunmatched
- Financial Managementunmatched
- Financial Operationsunmatched
- Financial Systemsunmatched
- Leadershipunmatched
- Long-Term Careunmatched
- Nursing Homeunmatched
- Office Managementunmatched
- Operationsunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- Payroll Administrationunmatched
- People Managementunmatched
- Problem Solving Skillsunmatched
- Records Managementunmatched
- Regulatory Complianceunmatched
- Team Playerunmatched
Description
We are seeking an organized, detail-oriented Business Office Manager to oversee the administrative and financial operations of our nursing home in Greenville, Tennessee. This role plays a vital part in ensuring smooth daily operations, accurate billing, and exceptional customer service for residents and their families.
Responsibilities:
• Manage accounts receivable, billing, collections, and resident trust accounts
• Oversee payroll processing and employee records management
• Maintain accurate financial and administrative records in compliance with regulations
• Provide excellent customer service to residents, families, and staff
• Collaborate with leadership to ensure efficient office operations
Qualifications:
• Previous experience in a business office or financial management role, preferably in healthcare or long-term care
• Strong knowledge of billing, collections, and payroll processes
• Excellent organizational, communication, and problem-solving skills
• Proficiency with office software and financial systems
• Ability to work independently and as part of a team
We offer a competitive salary, benefits package, and a supportive work environment committed to excellence in resident care.
Equal Opportunity Employer
Responsibilities:
• Manage accounts receivable, billing, collections, and resident trust accounts
• Oversee payroll processing and employee records management
• Maintain accurate financial and administrative records in compliance with regulations
• Provide excellent customer service to residents, families, and staff
• Collaborate with leadership to ensure efficient office operations
Qualifications:
• Previous experience in a business office or financial management role, preferably in healthcare or long-term care
• Strong knowledge of billing, collections, and payroll processes
• Excellent organizational, communication, and problem-solving skills
• Proficiency with office software and financial systems
• Ability to work independently and as part of a team
We offer a competitive salary, benefits package, and a supportive work environment committed to excellence in resident care.
Equal Opportunity Employer
Numbers & Facts
| Location | Greeneville, Tennessee |
| Industry | Staffing/Employment Agencies |
| Company Size | 1 to 9 employees |
| Year Founded | 1992 |
| Website | https://www.careerstrategiesgroup.com |
About Company
Career Strtegies Group is a national, full service recruiting, outplacement and career services organization. The firm specializes in the career needs of attorneys, financial professionals, and C-suite and other senior executives. It also has a smaller recruiting operation for healthcare professionals and administrators in the NY, CT and NJ area. The firm has particular experience with professionals aged 50+, and in the area of career change for attorneys and professionals. Firm founder Bruce Blackwell is an original member of the career transitions team established by the New York City Bar Association, and is a noted author and lecturer on career issues for lawyers and other professionals.