Business Office Manager

Business Office Manager Summary

As the Business Office Manager, you are able to use your skills to support the entire facility. You are a key contact for Residents and Employees; responsible for handling of resident personal funds, handling incoming payments, billing, collections, accounts payable and in addition, you manage employee new hire, benefit and payroll responsibilities.  

Essential Job Functions:

• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Work with family members and residents to ensure a good understanding of the financial responsibilities to the facilities
• Participate in the resident admission process by providing explanations of the facility’s rates, billing cycle and payment terms, including collecting the first month’s advance payment upon admission.
• Prepare and submit monthly resident billings for services provided.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments.
• Monitor and manage the accounts receivable and collection processes.
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including cash receipts, cash disbursements; accounts receivable, accounts payable, payroll journal, and general ledger as directed.
• Prepare and submit reports on a timely basis as required and directed by Administrator, this company, and governmental agencies.
• Provide statistics to audit and reimbursement for year-end processing.
• Maintain an accurate accounting of patient trust funds including monthly reconciliation and quarterly statements to responsible parties.
• Create a positive on-boarding experience for new hires.
• Bi-weekly payroll responsibilities

Office Manager Minimum Qualifications:

• Bookkeeping experience.
• Excellent computer skills; ability to MS Office suite of products, as well as experience with financial systems.
• Amazing customer service and communication skills.
• Excellent self-discipline and patience.
• Self-motivated, able to keep up with this demands of this position.
• Genuine caring for and interest in elderly and disabled people in a nursing facility.

We want to support your work and life balance, so we have flexible shifts available – and would love to speak with you about what interests you.

• Flexible Shifts
• Tuition reimbursement
• Full time employees have access to full benefits; medical, dental, vision, and disability
• Employer paid life insurance
• Flexible savings account, including medical & dependent
• Paid Time Off available to all employees
• 401(k) Retirement savings program with employer contribution