Accounts Receivable, Accounts Receivable Management, Administrative Skills, Billing, Billing Records, Business Development, Business Operations, Business Support, Charge Capture, Communication Skills, Computer Skills, Computer Software, Credit and Collections, Customer Support/Service, Financial Systems, Google Apps, Healthcare, Life Insurance, Maintain Compliance, Medical Billing, Medical Records, Mentoring, Office Management, Operations Management, Patient Registration, People Management, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Regulatory Compliance, Reimbursement, Student Loans, Team Player, Time Management, User Interface/Experience (UI/UX), Vision Plan, Writing Skills
Why Join Us?
- Be Valued for What You Bring to the Team - Competitive pay that rewards your hard work
- Benefits You Can Count On - Medical, dental, vision, and life insurance coverage
- Work Hard. Recharge Often. - Generous PTO and extended illness benefits
- Invest in Your Future - 401(k) with company match
- Grow With Us - Career development, learning opportunities, and advancement pathways
- We Invest in Your Success - Licensure and certification reimbursement for eligible roles
- Student Loan Support - Assistance available for eligible roles
- Your Wins Deserve Recognition - Employee rewards and recognition programs
- A Team You'll Love Working With - A collaborative, purpose-driven culture making a difference every day
- Additional Voluntary Benefits - Choose from options such as pet insurance, identity protection, and legal insurance.
Great people. Great benefits. Meaningful work. Join us and make an impact.
South Anchorage Surgery Center Address:
1917 Abbott Rd #103 Anchorage,AK 99507
Hours of Operation: Monday-Friday| 7:30A-3:00PM(Closed Thursdays)
8- Hour Shifts Available
No Nights, No Weekends, or On-Call Hours
Job Summary
The Business Office Lead is responsible for overseeing the day-to-day operations of business office functions, including registration, scheduling, medical records, billing, collections, and insurance verification. This role ensures accurate financial processing, timely charge capture, and exceptional customer service. The Business Office Lead supports compliance with regulatory standards and provides guidance to assigned staff to ensure operational efficiency.
Essential Functions
- Leads business office operations including patient registration, appointment scheduling, billing, collections, and medical records processing.
- Oversees insurance verification, charge entry, and up-front patient collections.
- Ensures timely and accurate submission of billing and supports cash collections and accounts receivable (AR) management.
- Monitors key performance indicators, such as AR days and collection rates, and identifies opportunities for improvement.
- Supports training, mentoring, and performance oversight of business office staff.
- Maintains compliance with federal, state, and organizational policies and procedures.
- Develops and maintains business office policies and procedures.
- Ensures positive customer service interactions and communication across all front-end functions.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- 1-3 years of supervisory experience in a healthcare business office required
- 1-3 years of experience using patient financial systems (e.g., Amkai, HST, Vision, AdvantX) required
Knowledge, Skills and Abilities
- Proficiency with patient registration, billing, and collections processes.
- Ability to guide, mentor, and support a business office team.
- Strong communication skills, both written and verbal, with ability to interact with patients, providers, and staff.
- Familiarity with healthcare billing systems and front-end revenue cycle workflows.
- Proficiency in using computers and office software, including Google Sheets and Docs.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.
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Community Health Systems Inc
Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).
As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.