Business Operations Analyst Lead (BOA)

Location: Dearborn, MI (Hybrid - 4 Days Onsite)
Duration: 12+ Month W2 Contract
Compensation: $40-43 per hour  

Overview

Epitec is seeking a Business Operations Analyst Lead to support a high-visibility business transformation project focused on implementing a new Vendor Management System (VMS) and modernizing a contingent workforce program. This role is ideal for someone with strong project coordination, data analysis, and communication skills who thrives in a fast-paced environment and enjoys working with stakeholders at all levels of an organization.
The successful candidate will play a key role in project execution, data migration activities, change management initiatives, training support, and executive communications.

Responsibilities

• Support project planning, coordination, and execution activities across multiple workstreams
• Track project milestones, action items, risks, and deliverables
• Analyze and cleanse workforce data to support migration into a new VMS platform
• Create and maintain reports, dashboards, and project documentation
• Develop communications, newsletters, announcements, and stakeholder updates
• Build executive-level PowerPoint presentations and project materials
• Assist in the development of training guides, FAQs, and end-user documentation
• Participate in User Acceptance Testing (UAT) and document system issues and feedback
• Facilitate meetings, capture action items, and drive follow-up activities
• Analyze business needs and present recommendations to leadership teams
• Monitor project outcomes, identify trends, and communicate findings to management

Required Qualifications

• 5+ years of experience in complex project management, business operations, or procurement systems administration
• Previous experience supporting software implementation, migration, or transformation projects
• Advanced Microsoft Excel skills, including:
  • VLOOKUPs
  • Pivot Tables
  • Data cleansing and validation
  • Reporting and analysis
• Strong Microsoft PowerPoint and presentation development skills
• Excellent verbal and written communication skills
• Strong organizational and time-management abilities
• Ability to manage multiple priorities in a dynamic project environment
• Comfortable interacting with stakeholders ranging from suppliers to executive leadership
• Ability to quickly learn new systems, tools, and technologies

Preferred Qualifications

• Experience with Vendor Management Systems (VMS)
• Change management or organizational communications experience
• Training development and delivery experience
• Workforce management or contingent labor program experience

Additional Information

• Hybrid position with 4 days onsite per week in Dearborn, MI
• Professional, collaborative work environment
• Opportunity to contribute to a large-scale enterprise transformation initiative
• Significant exposure to leadership and cross-functional business teams

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