Business Operations Associate

We're looking for a highly organized, ambitious, and resourceful Business Operations Associate to help drive the day-to-day execution of our business while supporting strategic initiatives that enable growth. This role is ideal for an early-career professional (1–2 years of experience) or a recent graduate who wants broad exposure to startup operations, business strategy, executive support, and commercial development.

You will work directly with company leadership and serve as a key connector across teams. No two days will look the same. One day you may be coordinating executive priorities and preparing board materials, the next you may be organizing a company event, improving an internal process, conducting market research, or supporting customer and business development initiatives.

This is an in-office role based in Loveland, CO and is designed for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and wants to accelerate their business career.

What You'll Do

Executive & Leadership Support (25%)

Act as a trusted partner to leadership by helping coordinate priorities and keeping key initiatives on track.

• Manage calendars, scheduling, travel, and meeting logistics

• Prepare meeting agendas, notes, action items, and follow-up communications

• Coordinate board meetings, leadership offsites, and company-wide events

• Assist with presentations, reports, and business correspondence

• Support special projects and executive initiatives as needed

Business Operations, Strategy & Office Management (50%)

Help ensure the business runs smoothly while supporting operational improvement and strategic growth initiatives.

• Coordinate and track cross-functional projects from planning through completion

• Identify opportunities to improve internal processes, tools, and workflows

• Support HR, recruiting, onboarding, and employee experience initiatives

• Manage office operations, vendors, supplies, facilities, and workplace logistics

• Maintain operational documentation, SOPs, and internal knowledge systems

• Assist with budgeting, reporting, software administration, and operational analytics

• Support planning and execution of company events and culture initiatives

• Partner with leadership to gather data, develop recommendations, and execute strategic priorities

Commercial Development & Business Growth (25%)

Support customer-facing and growth-oriented initiatives across sales, partnerships, and market development.

• Conduct market research and competitive intelligence projects

• Help build customer presentations, proposals, and sales materials

• Track and maintain CRM data and pipeline reporting

• Assist with conference planning, trade show coordination, and lead follow-up

• Support partnership outreach and business development initiatives

• Gather and analyze commercial data to inform growth decisions

• Perform ad hoc research projects for leadership and commercial teams

What We're Looking For

Required Qualifications

• Bachelor's degree in Business, Economics, Marketing, Communications, Engineering, or a related field

• 1-3 years of professional experience (internships count)

• Exceptional organizational and project management skills

• Strong written and verbal communication abilities

• Proficiency with Microsoft Office, Google Workspace, and modern business software

• Ability to prioritize competing demands and execute with attention to detail

• Strong problem-solving skills and a willingness to take ownership

• Professional maturity, discretion, and sound judgment

Preferred Qualifications

• Experience in a startup, consulting, operations, sales, or administrative support role

• Familiarity with CRM tools, project management platforms, or HR systems

• Interest in business strategy, operations, and commercial growth

• Experience coordinating events, projects, or executive support activities

• Demonstrated leadership through student organizations, athletics, internships, or extracurricular activities

What Success Looks Like

Within your first year, you will:

• Become a reliable operational partner to leadership

• Own critical office and business operations processes

• Improve efficiency through better systems and documentation

• Contribute meaningfully to strategic and commercial initiatives

• Build relationships across every function of the company

• Become a trusted "get-it-done" resource for the organization

Ideal Candidate Profile

This role is perfect for someone who:

• Was highly involved in college leadership, athletics, student government, consulting clubs, or entrepreneurship programs

• Wants exposure to strategy, operations, leadership, and business development

• Enjoys solving problems and learning quickly

• Thrives in an in-person, collaborative environment

• Has ambitions to grow into a Business Operations Manager, Chief of Staff, Strategy Associate, or Commercial Operations role over time

Compensation: $65,000 - 72,500 annually + benefits