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Business Operations Branch Chief
Department of Homeland Security
Cybersecurity and Infrastructure Security Agency
Cybersecurity Division (CSD)
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Summary
This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.
Learn more about this agency
Summary
This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 06/14/26
Due by 11:59 p.m. ET on June 14, 2026
Location
Many vacancies in the following location:
Arlington, VA
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $169,279 - $197,200 per year Pay scale & grade
GS 15
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No
Drug test Yes Security clearance Sensitive Compartmented Information Position sensitivity and risk Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number CSD-DHA-12974719-26-AB Control number 871763200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Videos
Duties
Help
Typical work assignments include, but are not limited to:
Requirements
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Conditions of employment
Qualifications
Do NOT copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Your resume must describe your work and experience, in your own words.
To be considered minimally qualified for this position, you must demonstrate that you have the required competencies and experience for the respective grade level in which you are applying:
You qualify at the GS-15, if you have:
AND
SPECIALIZED EXPERIENCE: In addition to meeting the qualification requirement listed above, you must have at least one year of specialized experience at the next lower GS-grade level (or equivalent). Specialized experience is experience that has equipped you with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.
GS-15
You qualify at the GS-15 grade level if you have at least one (1) year of specialized experience at the GS-14 grade level (or equivalent) performing the following duties:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
All qualification requirements must be met by the closing date of this announcement.
Education
No Educational Substitution: There is no substitution of education for experience at this grade level. You must meet the qualifications listed in the "Requirements" section of this announcement.
Additional information
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Interagency/Career Transition Assistance Program (I/CTAP): If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPMs Career Transition Resources website. To be considered under I/CTAP, you must be rated eligible based on minimum qualifications for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Veterans preference procedures are not applicable when candidates are selected through Direct Hire Authority (DHA).
Structured Resume Review: Subject matter experts (SMEs) will review your resume to determine your technical qualifications for this position based on the required specialized experience. SMEs will not review additional information beyond your resume (e.g., cover letter). Applicants passing the structured resume review will move on to the next phase of the assessment process.
To preview the application questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12974719
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
All documents, including transcripts, must be in English.
RESUME: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. Be clear and specific in describing your job-related qualifications, as HR cannot make assumptions regarding your experience. Include dates (month and year) and hours worked per week. For military or Federal civilian service, you MUST include your pay plan/band, series, and/or rank/grade (e.g., Captain, E-5, GS-0301-9). Do NOT include photographs, social media links (e.g., LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. IF INCLUDED YOUR RESUME WILL NOT BE CONSIDERED.
COMPLETE APPLICATION QUESTIONNAIRE AND ONLINE USA HIRE ASSESSMENTS
CURRENT OR FORMER FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure (block 24) "1" (Career) or "2" (Career-Conditional), and position occupied (block 34) "1" (Competitive Service). Provide proof of permanent appointment if applying based on an Interchange Agreement. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held. You may need to provide more than one (1) SF-50,if your SF-50 does not clearly demonstrate that you meet the one-year time-in-grade requirement(examples of appropriate SF-50s include Appointment/Conversion, Within-Grade/Range Increases and Promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
QUALIFYING BASED ON EDUCATION: Submit a copy of your transcripts from an accredited institution. Unofficial transcripts will be accepted that includes your name, name of the educational institution, declared degree program, course title(s), credits completed, grade, date of completion, Grade Point Average (GPA), and date of degree conferral. If selected, an official transcript will be required.
VETERAN DOCUMENTATION: Submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty (Member Copy 4 or equivalent).
ACTIVE DUTY SERVICE MEMBERS: If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of active service, rank/grade, expected character of service (i.e., honorable or general) and type of separation (i.e., separation or retirement). NOTE: The VOW Act provides tentative preference. If selected, a DD-214 must be provided prior to appointment.
10-POINT VETERANS PREFERENCE: If claiming 10-point Veterans Preference, you will need to submit a SF-15 and provide an official document from the Department of Veterans Affairs or from a branch of the Armed Forces certifying your overall compensable service-connected disability rating (NOTE: Your overall percentage must be clearly shown), and/or any other associated documentation based on your preference.
INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following:
Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
Latest performance appraisal including your rating; AND
Any documentation from your agency that shows your current promotion potential.
CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title;
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
Agency; AND
Beginning and ending dates of appointment.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete all required questionnaires, assessments, and submit the documentation specified in the Required Documents section below.
A complete application package must be received by 11:59 PM (EST) on 06/14/2026 to receive consideration. It is your responsibility to ensure all required documents have been submitted.
The application process is as follows:
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources.
To update your application, including supporting documentation: You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application, log into your USAJOBS account at https://usajobs.gov, all your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.
Shared Certificate: After CISA completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you continue to explore other job opportunity announcements.
Short Essay Questions: The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
Agency contact information
Allison Brooks
Email allison.brooks@cisa.dhs.gov Address Cybersecurity and Infrastructure Security Agency
1110 N Glebe Rd
Arlington, VA 22201
US
Next steps
Your status will also be updated on USAJOBS throughout the process. We expect to make a job offer within 30-60 days after the deadline for applications. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an in-person or phone panel interview. If you are selected, we will conduct a suitability/security background investigation.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.
Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
All documents, including transcripts, must be in English.
RESUME: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. Be clear and specific in describing your job-related qualifications, as HR cannot make assumptions regarding your experience. Include dates (month and year) and hours worked per week. For military or Federal civilian service, you MUST include your pay plan/band, series, and/or rank/grade (e.g., Captain, E-5, GS-0301-9). Do NOT include photographs, social media links (e.g., LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. IF INCLUDED YOUR RESUME WILL NOT BE CONSIDERED.
COMPLETE APPLICATION QUESTIONNAIRE AND ONLINE USA HIRE ASSESSMENTS
CURRENT OR FORMER FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure (block 24) "1" (Career) or "2" (Career-Conditional), and position occupied (block 34) "1" (Competitive Service). Provide proof of permanent appointment if applying based on an Interchange Agreement. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held. You may need to provide more than one (1) SF-50,if your SF-50 does not clearly demonstrate that you meet the one-year time-in-grade requirement(examples of appropriate SF-50s include Appointment/Conversion, Within-Grade/Range Increases and Promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.
QUALIFYING BASED ON EDUCATION: Submit a copy of your transcripts from an accredited institution. Unofficial transcripts will be accepted that includes your name, name of the educational institution, declared degree program, course title(s), credits completed, grade, date of completion, Grade Point Average (GPA), and date of degree conferral. If selected, an official transcript will be required.
VETERAN DOCUMENTATION: Submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty (Member Copy 4 or equivalent).
ACTIVE DUTY SERVICE MEMBERS: If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of active service, rank/grade, expected character of service (i.e., honorable or general) and type of separation (i.e., separation or retirement). NOTE: The VOW Act provides tentative preference. If selected, a DD-214 must be provided prior to appointment.
10-POINT VETERANS PREFERENCE: If claiming 10-point Veterans Preference, you will need to submit a SF-15 and provide an official document from the Department of Veterans Affairs or from a branch of the Armed Forces certifying your overall compensable service-connected disability rating (NOTE: Your overall percentage must be clearly shown), and/or any other associated documentation based on your preference.
INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following:
Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
SF-50 "Notification of Personnel Action", documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;
Latest performance appraisal including your rating; AND
Any documentation from your agency that shows your current promotion potential.
CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
Position title;
Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
Agency; AND
Beginning and ending dates of appointment.
How to Apply
Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete all required questionnaires, assessments, and submit the documentation specified in the Required Documents section below.
A complete application package must be received by 11:59 PM (EST) on 06/14/2026 to receive consideration. It is your responsibility to ensure all required documents have been submitted.
The application process is as follows:
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources.
To update your application, including supporting documentation: You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
To verify the status of your application, log into your USAJOBS account at https://usajobs.gov, all your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status.
Shared Certificate: After CISA completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you continue to explore other job opportunity announcements.
Short Essay Questions: The vacancy questionnaire includes four short, free-response essay questions. This provides an opportunity for you to highlight your dedication to public service for the hiring manager and agency leadership (or designee(s). While your responses are not required and will not be scored, we encourage you to thoughtfully address each question. Please provide a response of 200 words or less to each question. You will be asked to certify that you are using your own words and did not use a consultant or artificial intelligence (AI) such as a large language model (LLM) like ChatGPT or Copilot.
Expand Hide how to apply
Agency contact information
Allison Brooks
Email allison.brooks@cisa.dhs.gov Address Cybersecurity and Infrastructure Security Agency
1110 N Glebe Rd
Arlington, VA 22201
US
Next steps
Your status will also be updated on USAJOBS throughout the process. We expect to make a job offer within 30-60 days after the deadline for applications. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an in-person or phone panel interview. If you are selected, we will conduct a suitability/security background investigation.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
Notice to Applicants - The Cybersecurity and Infrastructure Security Agency (CISA) is subject to the provisions of the Fair Chance to Compete for Jobs Act of 2019. Unless excluded by law, all CISA hiring officials and agency representatives are statutorily prohibited from asking applicants to disclose their criminal history record information prior to receiving a conditional offer of employment. Applicants may submit a complaint, or any other information, to the CISA Office of the Chief Human Capital Officer Human Capital Policy and Programs Subdivision at email cisa.ochco.hcp@cisa.dhs.gov within 30 calendar days of the date of the alleged non-compliance by a CISA hiring manager or agency representative.
Thank you for your interest in the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency!
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Cybersecurity and Infrastructure Security Agency
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to defend critical infrastructure against the threats of today, while working with partners across all levels of government and in the private sector to secure against the evolving risks of tomorrow. CISAs mission includes protecting the Federal Governments networks and physical infrastructure, to helping entities in the public and private sectors manage potential risk, to enhancing public safety communications at all levels of government. CISAs multi-faceted mission is home to a wide range of career fields including cybersecurity, program management, business administration, communications, and data science.
Joining CISA means being part of the team focused on securing the Nations physical and cyber infrastructure against threats to public health and safety, economy, and national security; we Defend Today, Secure Tomorrow.
Agency contact information
Allison Brooks
Email allison.brooks@cisa.dhs.gov Address Cybersecurity and Infrastructure Security Agency
1110 N Glebe Rd
Arlington, VA 22201
US
Visit our careers page
Learn more about what its like to work at Cybersecurity and Infrastructure Security Agency, what the agency does, and about the types of careers this agency offers.
Summary
This announcement is issued under the Direct Hire Authority (DHA) to recruit for positions for which there is a critical hiring need. Selectee(s) will receive a career or career-conditional appointment in the competitive service and may be required to serve a one-year probationary period.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 06/14/26
Due by 11:59 p.m. ET on June 14, 2026
Location
Many vacancies in the following location:
Arlington, VA
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $169,279 - $197,200 per year Pay scale & grade
GS 15
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No
Drug test Yes Security clearance Sensitive Compartmented Information Position sensitivity and risk Special-Sensitive (SS)/High Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number CSD-DHA-12974719-26-AB Control number 871763200
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