Business Operations - Business Analyst IV

eTeam Inc.

Texas, TX(remote)

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JOB DETAILS

SALARY

$55–$60 Per Hour

SKILLS

Accounting, Accounts Receivable Processing, Advertising, Alliance/Partner Management, Analysis Skills, Artificial Intelligence (AI), Automation, Billing, Business Analysis, Business Model, Business Operations, Business Services, Credit Analysis, Credit Processing, Credit Risk, Credit and Collections, Cross-Functional, Economics, Embedded Systems, Finance, Financial Analysis, Financial Control, Financial Modeling, Financial Operations, Financial Risk, International Business, Investment Management, Leadership, Maintain Compliance, Onboarding, Outsourcing, Performance Analysis, Predictive Modeling, Regulatory Compliance, Revenue Growth, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Risk Modeling, Sarbanes-Oxley Act (SOX)

LOCATION

Texas, TX(remote)

POSTED

6 days ago

Role: Business analyst V
Duration: 6 months contract
Location: Remote

Overview:
This role sits within a large-scale Finance organization that is transitioning toward an AI-native operating model. The Credit GPO owns the end-to-end Credit process globally - onboarding, credit application review, and credit limit management - while ensuring risk is minimized and revenue growth is supported. This is an operational leadership role covering an established function during a maternity leave period, with a strong focus on continuity, stakeholder management, and supporting in-flight AI/automation initiatives (not building them from scratch).

Key Responsibilities:
- Own the end-to-end Credit process globally: onboarding, credit applications, credit limit increases, account maintenance, and dispute resolution
- Ensure credit processes support revenue growth while maintaining risk controls across AMER, EMEA, and APAC
- Support (not lead) in-flight AI workforce/automation initiatives in Credit & Collections, working with Engineering, Product, and Revenue AI teams
- Maintain and refine AI agent skills/domain procedures within a governed, skills-based architecture
- Monitor AI agent performance and ensure compliance controls (SOX dual-review, AML screening, contact validation) stay embedded in automated workflows
- Operate within established credit risk frameworks - credit scoring models, credit limit methodologies, portfolio risk monitoring
- Partner with Global Risk team on enterprise risk appetite alignment
- Serve as primary POC for Credit process queries during the cover period
- Manage day-to-day relationships with BPO partners executing credit/collections activities across global delivery locations

Minimum Qualifications:
- 6+ years in financial credit, credit risk management, collections, or revenue operations
- Solid understanding of end-to-end credit management: assessment, limit setting, portfolio management, collections, dispute resolution
- Familiarity with AI/automation/intelligent workflow solutions in a finance or operations context
- Strong knowledge of financial controls, SOX compliance, audit requirements, risk management frameworks
- Proven cross-functional experience with Engineering, Product, Operations, and Finance teams
- Experience managing or partnering with BPO/outsourced operations
- Strong analytical skills, data-driven decision making
- Bachelor's degree in Finance, Accounting, Business, Economics, or related field

Preferred Qualifications:
- Experience in advertising, technology, or high-growth environments with complex, high-volume credit operations
- Exposure to AI agent/agentic workflow solutions in credit decisioning, risk scoring, or collections
- Experience with credit scoring models, financial risk analytics, or predictive modeling
- Knowledge of global billing, invoicing, and AR processes across multiple regions/currencies
- Experience with process mining, RPA, or intelligent automation platforms
- Certifications in credit management (CICM, FCI) or risk management (FRM, PRM)
- Prior experience in interim/cover/contingent roles
- Experience in a Shared Services/Global Business Services model

About the Company

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1998

WEBSITE

www.eteaminc.com

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