Business Operations Coordinator

Job Summary/Basic Function:

This position manages day-to-day activities to ensure the department is running efficiently and meets the expectations and needs of customers and staff. Assists with the management/administrative aspects and has operational control of a range of projects. May work on assignments related to project development and management initiatives, internal operating procedures, business processes and policies.

Department Overview:

The School for the Digital Future (SDF) is Boise State University's interdisciplinary hub for preparing students, faculty, and communities to navigate an increasingly digital and AI-shaped world. Our mission is to advance human-centered digital innovation by preparing students for the future, building workforce and community partnerships, and supporting research that helps shape the digital future. Located within the College of Arts and Sciences, SDF brings together innovative academic programs, interdisciplinary research, and external partnerships. As a growing school, SDF offers a collaborative, entrepreneurial environment where faculty and staff help build new programs, strengthen operations, and shape the future.

Level Scope:

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Essential Functions:

60% of Time the Business Operations Coordinator will:

Responsible for various processes and liaison with other units such as Human Resources, research support, financials, data management and communication

Directs customer service and support functions. Assists in performing all tasks necessary to achieve the organization''s mission and help execute staff succession and growth plans. May lead efforts to recruit new employees with the goal of attracting and retaining qualified individuals. Manages quality assurance programs.

Serves as liaison to other team members, including interacting with managers of different areas of the organization, presenting findings to stakeholders and higher management as well as training and supervising new employees and tracking and measuring staff performance.

35% of Time the Business Operations Coordinator will:

Supports the Director by managing appropriated and local accounts in the school, including any interactions with the Boise State Foundation

Attends monthly school meetings to support the director in coordination efforts across school initiatives

Meets with the Director weekly to support school needs with communication, events, calendaring, etc.

Proactively suggests operational improvements and efficiencies; willing to learn and adapt to new technologies for improved workflows

5% of Time the Business Operations Coordinator must:

Perform other duties as assigned

Knowledge, Skills, Abilities:

Ability to multitask and delegate

Excellent oral and written communication skills

Demonstrated ability to work well under pressure and with tight deadlines

Ability to perform a wide range of duties and tasks

Ability to interact effectively as a member of a team and work collaboratively with faculty and staff

Minimum Qualifications:

Bachelor''s degree or equivalent experience

Preferred Qualifications:

Experience working in a higher education or university environment.

Familiarity with Boise State University administrative systems, policies, procedures, and business processes.

Experience supporting financial and business operations, including budget tracking, purchasing, account management, or related administrative processes.

Experience coordinating projects, meetings, events, communications, and/or administrative workflows involving multiple stakeholders.

Demonstrated ability to learn and effectively use new technologies and administrative systems to improve workflows and operational efficiency.

Salary and Benefits:

Salary is $50,065.60 annually. Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year''s (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees)
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

Required Application Materials:

Please submit a resume and cover letter detailing your work experience and interest in the position.

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We're a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

We're building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho's Treasure Valley at https://www.boisestate.edu/about/