Business Operations Coordinator - CEI

Description

Key Responsibilities

• Maintain accurate electronic and paper records for multiple statewide programs.
• Compile data, maintain databases, and generate reports as requested by the Business Operations Manager.
• Assist in the preparation of billing data for internal and external stakeholders.
• Track and monitor program-related financial documentation, identifying discrepancies and resolving them promptly.

• Process accounts payable, including invoices, payments, and vendor reimbursements, collaborating with the Finance Department to ensure timely processing.
• Track program expenses and maintain accurate documentation for audit purposes.
• Address questions and issues with vendors surrounding payment status and over- or under-payments.

• Serve as a liaison between the Business Operations Manager, finance staff, contractors, and ABCD CE&I department program and business operations staff.
• Assist in coordinating communication regarding financial documentation, troubleshooting issues, and responding to inquiries from various stakeholders.
• Participate in meetings, take notes, and distribute action items as needed.

• Assist in maintaining program software billing and reporting systems, ensuring data accuracy and integrity.
• Support the implementation and management of project management platforms (e.g., Monday.com) to streamline processes.

• Perform other duties as assigned to support the overall efficiency and effectiveness of the Business Operations Manager’s responsibilities.

Skills, Knowledge and Expertise

• A minimum of a high school diploma or equivalent and 1-3 years of experience in business operations, accounts payable, billing, financial documentation, or nonprofit program management is required. 
• Experience in grant program management, energy efficiency, or related fields is a plus.
• Demonstrated proficiency in Google Suite, Excel, Monday.com and other data management systems.
• Strong communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders.
• Excellent organizational skills and attention to detail in data entry and documentation.
• Flexibility and initiative in a dynamic, team-oriented environment.
• Must be able to deal sensitively with clients of diverse cultural and economic backgrounds.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.