Business Operations Director

Business Operations Director

The GrowHaus seeks a talented Business Operations Director to play a key role in shaping our next chapter. Upon receiving several large grants, The GrowHaus is embarking on its next growth phase. We are in the midst of defining our next big project, which mayinvolve real estate and facilities management and/or establishing a new product. We seek an experienced business leader with an entrepreneurial mindset to meet our growing needs, oversee our operations and finances, and help us build capacity to enhance our programming and impact.

The Business Operations Director will be tasked with managing the day-to-day operations at The GrowHaus. This work will include, but is not limited to, financial oversight and budget tracking, facilities management, oversight of the food access logistics team and operations, human resources support, implementing internal systems for efficiency and accountability, supporting IT and general administrative functions, managing organizational insurance and risk protocols, and contributing to strategic planning and decision-making processes. In collaboration with the Executive Director and Board of Directors, the Business Operations Director will ensure our internal systems are secure, efficient, and sustainable by driving our work around risk mitigation, financial planning, and legal compliance.

The ideal candidate is an experienced nonprofit or small business leader who is driven, strategic, and proactive in their approach to overseeing operations, managing teams, and overseeing sound financial planning practices. The Business Operations Director should be an experienced people manager who values personal and professional growth and can hit the ground running and learn on the fly while simultaneously applying learned practices and a forward-thinking mindset to enhance the internal structure of The GrowHaus. The ideal candidate should have a well-rounded background in nonprofit or small business operations, with the ability to support the Executive Director in managing all GrowHaus stakeholders and representing the organization to all external partners. This person must be bilingual (English/Spanish) and will be successful if they are highly organized, proactive, flexible, collaborative, grounded, optimistic, and a diplomatic leader with high emotional intelligence. We are seeking a hands-on individual who leads by example and collaborative inclusion. Interpersonal skills, empathetic leadership, and commitment to stewarding a richly diverse culture are essential qualities for this position.

Duties and responsibilities include:

• Operations (60%)
• Human Resources and Personnel Management (25%)
• Financial Oversight (15%)

The ideal candidate is committed to advancing The GrowHaus's mission and strategic goals. In addition, you should have:

• A collaborative leadership style that encompasses learned practices and applied successes with new opportunities to grow and develop as an executive
• A forward-thinking approach to establishing and managing systems and best practices
• A firm, consistent, hands-on approach and attention to detail
• An organized work style, with the ability to follow through on work assignments independently
• A collaborative and inclusive approach to problem-solving
• Strong interpersonal skills, including an ability to navigate and resolve conflict in a manner that values and respects relationships
• The ability to manage various tasks, requests, and inquiries in an efficient and timely manner
• The ability to adhere to internal policies and exercise sound judgment in maintaining confidentiality of all organizational information
• A commitment to anti-racism and all forms of equity, both internally in our organization and externally in the communities that we serve

Skills and qualifications include:

• Fluent bilingual communicator (English/Spanish), both written and oral
• 5+ professional experience in business administration, finance, or accounting in the nonprofit sector or in a small business setting
• 5+ years in a leadership role or independently leading a business function
• General understanding of nonprofit accounting principles
• Experience leading and coordinating annual audits, documentation, and preparation
• Experience with grant management
• Demonstrated experience in personnel management and human resources
• Experience managing and directly contributing to the success of complex, multi-department operations
• Comfort and experience with Google Workplace administration for a mid-size organization, along with the ability to learn or onboard other technologies that contribute to the functioning of a multi-faceted nonprofit organization