Business Operations & Knowledge Management Analyst

Seal Beach, CA (Preferred) or Mesa, AZ — Hybrid (3–5 days onsite per business needs)
12-Month Contract (Possible Extension) | $82/hr (W2) | 1st Shift
Start Date: ASAP | Interview Process: Microsoft Teams (camera required); possible in-person for local candidates
⏱️ Overtime: May be required based on business needs

Overview

We are seeking an experienced Business Operations & Knowledge Management Analyst to support the Law & Global Compliance (L&GC) organization. This high-impact role will focus on streamlining operational processes, managing legal subscriptions, supporting training programs, and leading strategic initiatives to improve team efficiency.

The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced, compliance-driven environment.

Key Responsibilities

Library Subscription Management

• Oversee subscriptions, memberships, and license compliance.

• Manage vendor relationships, renewals, and procurement via Ariba, STAR, NoPO, or P-Card.

• Track usage and expenses, prepare cost-savings analyses, and present recommendations to leadership.

Training & Continuing Education

• Coordinate professional development programs, including CLE events.

• Collaborate with vendors, internal stakeholders, and outside counsel to manage training logistics.

• Maintain accurate training records and evaluate program effectiveness.

Project Management

• Lead cross-functional projects from initiation through execution.

• Define scope, timelines, deliverables, and success metrics.

• Monitor project progress, manage risk, and communicate updates to senior leadership.

• Prepare executive-level presentations and talking points.

Business Operations Support

• Organize internal events (e.g., professional development series, recognition programs, Fireside Chats).

• Create and distribute newsletters, toolkits, and knowledge-sharing resources.

• Contribute to process improvement and workflow optimization initiatives.

Required Qualifications

• Proficiency in Microsoft 365 Suite (Teams, Planner, Excel, PowerPoint, Outlook).

• Strong organizational and time management skills with the ability to multitask.

• Excellent written, verbal, and presentation communication skills.

• Demonstrated project management experience in complex, fast-paced environments.

• Ability to handle confidential and sensitive information with discretion.

Preferred Qualifications

• Experience with Microsoft SharePoint site administration.

• Background in legal operations, compliance, or paralegal work.

• Knowledge of process improvement methodologies and workflow standardization.

• Familiarity with legal tech tools (e-discovery, legal research databases).

• Experience preparing executive-level presentations and data-driven reports.

• Understanding of Salesforce dashboards and reporting.