Business Operations Manager, AWS Sales Planning and Compensation

Amazon

Seattle, WA

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JOB DETAILS

SKILLS

Amazon Web Services (AWS), Atlassian JIRA, Automation, Business Administration, Business Operations, Communication Skills, Compensation and Benefits, Cross-Functional, Data Analysis, Finance, High Tech Industry, Leadership, Management Consulting, Market Entry Strategy, Marketing, Operational Improvement, Operational Strategy, Operations Management, Operations Processes, Partner Sales, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Program Planning, Project/Program Coordination, Project/Program Management, Relationship Management, Sales, Sales Operations, Strategic Planning, Team Lead/Manager, Technical Strategy, Writing Skills

LOCATION

Seattle, WA

POSTED

30+ days ago

Description The Sales Planning and Compensation (SPC) team designs integrated sales planning processes and sales compensation programs to activate AWS' Go-To-Market (GTM) strategy. SPC manages annual planning, in-year adjustments, and sales compensation design to align seller incentives with AWS' strategic priorities. We are seeking an experienced Business Operations Manager to drive operational excellence across our organization. In this role, you will support strategic initiatives and build annual rhythms that enable critical programs for sales planning and compensation that impact sales teams globally. This role will establish the shared operational rhythms, project management practices, launch tracking, and goals reporting that add predictability and transparency across the organization - giving leadership a clear view of what we're delivering and whether we're on track. You will work across our teams to build visibility and create the connective tissue that enables our organization to manage a complex portfolio with confidence. Key job responsibilities Key Job Responsibilities - Drive execution of strategic planning and operational cadences for the Sales Planning & Compensation organization, including weekly/monthly business reviews, and launch tracking. - Build and maintain operational frameworks, governance models, and reporting that give leadership a clear view of organizational performance and launch readiness - Serve as the interface with SPC program teams to design and implement tools, workflows, and reporting frameworks that help teams move faster and make better decisions at scale - Own and manage complex operational problems, solving them through data analysis, stakeholder alignment, and clear action plans - Build and manage relationships with senior stakeholders across the organization, influencing without authority to drive alignment and achieve business outcomes - Partner with Sales, Finance, and Technology teams to identify opportunities for process improvement and automation A day in the life In this role, you will be responsible for driving the operational rhythms and project management practices that keep our Sales Planning & Compensation organization running on track. This includes managing business review cadences, maintaining goal tracking and launch readiness reporting, and coordinating across SPC program teams to ensure visibility into progress and priorities. You will flex between standing operational processes - such as weekly and monthly reviews - and ad hoc problem-solving when priorities shift or ambiguity arises. Your work will bring predictability and transparency to a complex portfolio of programs, enabling leadership and program teams to make faster, better-informed decisions. About the team The Sales Planning and Compensation (SPC) team designs integrated sales planning processes and sales compensation programs to activate AWS' Go-To-Market (GTM) strategy. SPC manages annual planning, in-year adjustments, and sales compensation design to align seller incentives with AWS' strategic priorities. Basic Qualifications - Experience working within a high-growth, technology company - 5+ years of professional experience in business operations, program management, management consulting, or related field - Proven track record of building and improving operational processes and frameworks in fast-paced environments - Experience implementing and managing project management platforms (e.g., Asana, Jira, Smartsheet) to drive intake processes, workload visibility, and cross-team coordination - Experience driving cross-functional initiatives and delivering results through influence without direct authority Preferred Qualifications - MBA or advanced degree in a relevant field - Experience in sales operations, marketing operations, or go-to-market strategy within a technology company - Experience consolidating disparate project management and intake systems into unified frameworks - Experience supporting large-scale transformation initiatives with measurable business impact - Strong written and verbal communication skills with experience preparing materials for executive audiences Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, MA, Boston - 133,900.00 - 181,200.00 USD annually USA, TX, Dallas - 133,900.00 - 181,200.00 USD annually USA, VA, Arlington - 133,900.00 - 181,200.00 USD annually USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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