Business Operations Manager

Surgical Care Affiliates LLC

NY

JOB DETAILS
SALARY
SKILLS
Agile Programming Methodologies, Analysis Skills, Budget Management, Business Operations, Clinical Laboratory, Continuous Improvement, Cross-Functional, Healthcare, Healthcare Administration, Healthcare Quality, Hospital, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Product Family, Microsoft Word, Operations Management, Patient Care, Presentation/Verbal Skills, Problem Solving Skills, Project Close-Out, Project Execution, Project Management Professional (PMP), Project Management Software, Project Planning, Project Tracking, Project/Program Management, Risk Analysis, Risk Management, Statement of Work (SOW), Team Player, Time Management, Waterfall Model of Software Development, Willing to Travel
LOCATION
NY
POSTED
12 days ago

Overview

At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:

  • Clinical quality
  • Integrity
  • Service excellence
  • Teamwork
  • Accountability
  • Continuous improvement
  • Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

The Business Operations Manager executes project-level delivery with full milestone and timeline accountability. This role owns end-to-end project execution across 2-4 concurrent projects with a 6-12 month delivery cycle supporting multiple workstreams and milestones. The Manager role applies critical thinking to evaluate risks, challenge assumptions, and drives data-informed decisions that protect delivery commitments.

KEY RESPONSIBILITIES

  • Own project-level delivery execution end-to-end across 2-4 concurrent projects
  • Build, maintain, and execute detailed project plans with clear milestones and dependencies
  • Identify, assess, and escalate delivery risks and obstacles proactively
  • Ensure project-level delivery reporting to AD/Director stakeholders
  • Apply execution standards and governance frameworks to drive consistency
  • Coordinate cross-functional workstreams and manage stakeholder alignment
  • Lead through delivery by removing obstacles and maintaining team momentum
  • Serve as a thought partner to the Project Sponsor throughout each phase of the project
  • Build strong relationships with stakeholders to navigate complexity in a highly relational organizational structure

PROJECT MANAGEMENT PROFICIENCY

  • Intermediate to advanced proficiency in end-to-end PM fundamentals
  • Leading scoping and discovery sessions
  • Creating a statement of work/project charter
  • Summarizing clear and concise recap notes
  • Developing and executing a project plan
  • Stakeholder management and alignment
  • Managing risks and dependencies
  • Tracking, reporting, and status communication
  • Project closeout activities including after action reviews

CORE COMPETENCIES

  • Execution discipline and milestone accountability
  • Cross-functional collaboration and influence without authority
  • Structured analytical thinking and problem solving
  • Clear and concise written and verbal communication
  • Proactive risk identification and escalation judgment
  • Adaptability and resiliency in fast-paced delivery environments

Qualifications

  • Bachelor's degree in Business, Healthcare Administration, or related field
  • 3-5 years of project management experience in enterprise or healthcare environments
  • PMP, CAPM, or equivalent certification preferred
  • Proficiency with project management tools and methodologies (Agile, Waterfall, Hybrid)
  • Track record of delivering projects on time, in scope, and within budget

TECHNICAL SKILLS

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Microsoft Teams for collaboration and communication
  • Smartsheet for project tracking and management

TRAVEL REQUIREMENTS

  • Travel may be required; specific percentage to be determined based on project assignments

USD $100,000.00/Yr. USD $120,000.00/Yr.

About the Company

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Surgical Care Affiliates LLC

Surgical Care Affiliates (SCA) partners with leading physicians, hospitals and health systems to develop and implement surgical services strategies across the country. With approximately 5,000 teammates, SCA operates more than 185 surgical facilities, including ambulatory surgery centers, surgical hospitals, and hospital surgery departments, in partnership with approximately 2,000 physicians and in affiliation with 45+ health systems.

At SCA, we put Clinical First. Our mission is to care for our patients, serve our physicians and improve healthcare in America by offering clinical systems, service line growth strategies, benchmarking processes, and efficiency programs that create measurable advantage for surgical facilities—clinically, operationally and financially.

An industry leader, SCA recently created industry-wide clinical outcomes reporting procedures, using metrics endorsed by the National Quality Forum. All SCA facilities pursue accreditation through The Joint Commission (TJC), the American Association of Ambulatory Surgery Centers (AAASC) or the Accreditation Association for Ambulatory Health Care (AAAHC).

Our facilities focus on short-term care and primarily provide non-emergency surgical procedures in many specialties, including orthopaedics, ophthalmology, gastroenterology, pain management, and otolaryngology, among others. Our facilities provide physicians with the logistics and support staff necessary to perform these procedures.

SCA is deeply committed to our core values of clinical quality, integrity, service excellence, teamwork, accountability and continuous improvement.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Healthcare Services
FOUNDED
2007
WEBSITE
http://scasurgery.com/