Business Operations Manager

100% Remote

About the Company

We're a fast-growing digital marketing company that generates high-quality customer leads across multiple industries. As we continue to scale, we're looking for someone who thrives in fast-paced environments and enjoys bringing structure, accountability, and execution to growing businesses.

This is a unique opportunity to work directly with the leadership team and help build the operational foundation of a company experiencing rapid growth.

The Opportunity

We're looking for a highly organized, proactive Business Operations Manager who can turn ideas into execution.

This isn't an Executive Assistant role. It's about making sure priorities become reality.

You'll work directly with company leadership to coordinate projects across every department—including Technology, Marketing, Sales, Finance, Legal, HR, Compliance, and external vendors—ensuring initiatives move forward, deadlines are met, and nothing falls through the cracks.

If you're someone who enjoys solving problems, building processes, and creating order from chaos, you'll thrive in this role.

As the company grows, this position has the potential to evolve into a Director or VP of Operations.

What You'll Do

• Partner directly with leadership to execute strategic initiatives across the business.
• Coordinate projects across multiple departments and ensure priorities stay on track.
• Own project timelines, milestones, and accountability.
• Lead recurring cross-functional meetings and follow up on action items.
• Identify operational bottlenecks and proactively solve problems before they become issues.
• Build and document Standard Operating Procedures (SOPs) to improve efficiency.
• Improve communication and collaboration between teams.
• Manage relationships with outside vendors and service providers.
• Organize company priorities and ensure leadership has visibility into project status.
• Create dashboards, trackers, and reporting to measure operational progress.
• Continuously identify opportunities to improve business processes and execution.

What Success Looks Like

Within your first six months, you will have:

• Established operational rhythms that keep projects moving.
• Created accountability systems that improve execution across departments.
• Documented key business processes and SOPs.
• Improved communication between teams and reduced operational bottlenecks.
• Built reporting and project tracking that gives leadership clear visibility.
• Become the go-to person for making sure important initiatives get completed.

What We're Looking For

• 5+ years of experience in Business Operations, Chief of Staff, Strategy & Operations, Program Management, Management Consulting, or similar operational leadership roles.
• Experience working in fast-paced, high-growth companies or startups.
• Exceptional organizational and project management skills.
• Strong ability to prioritize competing initiatives.
• Comfortable coordinating across technical and non-technical teams.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal direction.
• Highly resourceful and naturally proactive.
• Strong analytical and problem-solving skills.
• Experience building processes and improving operational efficiency.

Nice to Have

• Startup or venture-backed company experience.
• Consulting experience (McKinsey, Bain, BCG, Accenture, Deloitte, EY-Parthenon, etc.).
• Chief of Staff experience.
• Experience using project management tools such as Asana, ClickUp, Monday.com, Jira, or Notion.
• Experience creating KPIs, dashboards, and operational reporting.
• Familiarity with AI productivity tools and workflow automation.

Salary: 120-130k salary + 15% bonus annual