Business Operations

Job Summary

Business Operations

Alleviate Health

Full-time

In-Office | San Francisco, CA, United States

Alleviate Health automates patient recruitment for clinical trials using AI agents that coordinate across SMS, voice, and email. Clinical trial delays cost $600K to $8M per day; Alleviate's solution helps research sites close that gap. The company is already working with 7 of the top 15 research site networks in the country, including Alcanza Clinical Research, CenExel, Centricity Research, M3 Wake Research, Eximia Research, and Profound Research. Battle-tested across 500K+ patient interactions, 190+ sites, and 300+ trials. Backed by Andreessen Horowitz with strategic investors including the co-founder of Flatiron Health and the CEO of Tennr.

About the Role

High-ownership role reporting directly to the CEO. You'll own customer deployments end-to-end, managing the full arc from onboarding to optimization. This is not a playbook-heavy position; you will build processes from scratch as the company scales, balancing tactical execution with strategic thinking about how to deliver complex AI systems reliably.

What You'll Own

• Own end-to-end customer deployments, managing scope, timeline, and customer success metrics

• Deploy AI agents into customer environments and iterate based on real-world performance data

• Design and scale operational processes for multi-site customer rollouts

• Communicate directly with research site networks to understand requirements and manage expectations

• Build systems and workflows from scratch when playbooks don't exist

Must-Have

• 2 to 6 years of experience at a startup, consulting firm, or investment bank with demonstrated ability to manage complex projects or operations

• Extreme ownership mindset; comfortable operating without a defined playbook and adapting to ambiguity

• Top-tier school background (top 10-15 universities like Harvard, UPenn, or equivalent) with rigorous analytical training

• In-person at San Francisco HQ

Nice-to-have

• Prior consulting background at Bain, McKinsey, or BCG signals the structured thinking and client management skills the role demands

• Early-stage startup experience scaling from zero to Series A or B; you understand how to build operations at velocity

• High agency; demonstrated ability to figure things out independently without waiting for direction

Benefits & Perks

• 401(k) retirement plan

• Free lunch and dinner provided on-site

• Visa sponsorship available on a case-by-case basis

• Equity: 0.2% to 0.6%

Interview Process

1. Pending Approval

2. Initial Screen

3. First Round

4. Second Round

5. Offer

6. Hired