CompanyTSMC North AmericaLocationUSA-CaliforniaCareer AreaCustomer ServiceEmployment TypeRegularPostedMar 24 2026Overview of Role We are looking for an enthusiastic colleague to join our Business Operations team in San Jose. This position is responsible for collaborating with our dynamic customers North America Sales and TSMC Headquarters in Taiwan by solving daily business operational challenges.
You will report to the Department Manager of the Business Operations Support team and the job will be based in San Jose CA. Our work schedule operates on a hybrid system where you will be required to work four days in the office with possible early evening hours expected.TSMC is the leader in Semiconductor Foundry business. At TSMC we develop the technologies that shape the future and change the worldResponsibilitiesCustomer order and delivery schedule management.Execute shipments in compliance with global export regulations.Account coordination and execution of daily business operations product loading priority business transactions sales data analysis and problem solving. Maintain client relationships. Responds to customer inquiries of delivery status shipments RMA and others. Participate in customer visits conference calls project meetings take meeting minutes AR follow up.Partner with Account Managers to establish new accountsengagements deliver correct pricing and investigate pricing discrepancies for all aspects of the foundry business.Collaborations with TSMC cross-functional teams in the US and global locations. May perform other duties as assigned including special projects post sales service. Minimum QualificationsBachelors Degree from an accredited university in business or related field.1-6 years of related experience preferably in the semiconductor industry or Supply Chain Field. Strong data analysis skills and attention to detail advanced Microsoft Office skills Excel Word and PowerPoint.
Preferred QualificationsMust be detail-oriented highly organized strong analytical ability to drive results problem-solving eager to learn and work independently.Strong interpersonal skills and positive attitude to function within and outside the team in a fast-paced work environment.Ability to track multiple processes concurrently prioritize work meet deadlines.Exceptional critical thinking and problem-solving skills.Mandarin-speaking writing is preferred.Manufacturing and Supply Chain Management experience is a plus.
Company DescriptionAs a trusted technology and capacity provider TSMC is driven by the desire to beThe worlds leading dedicated semiconductor foundryThe technology leader with a strong reputation for manufacturing excellenceAdvancing semiconductor manufacturing innovations to enable the future of technology TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the worlds leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industrys leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia Europe and North America TSMC serves as a committed corporate citizen around the world. In North America TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity. Diversity statement TSMC North America Inc. is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information or any other characteristic protected by applicable law.TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process please feel free to notify us at G_ACCOMMODATIONSTSMC.COM. TSMC confirms to all applicants its commitment to meet TSMCs obligations under applicable employment law. Reasonable accommodations will be determined on a case-by-case basis.
Pay Transparency StatementAt TSMC your base pay is only part of your overall total compensation package. At the time of this posting this role typically pays an annual base salary between 70500 and 100000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual\s skills qualifications education experience and the position level and location. TSMCs total compensation package consists of market competitive pay allowances bonuses and comprehensive benefits. We also offer extensive development opportunities and programs.