Business Ops Specialist 2

LanceSoft Inc

Everett, WA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Business Operations, Communication Skills, Cross-Functional, Customer Support/Service, Human Resources, Leadership, Presentation/Verbal Skills, Process Improvement, Project Tracking, Project/Program Management, Service Level Agreement (SLA), Writing Skills

LOCATION

Everett, WA

POSTED

30+ days ago

This job is with Encode, Inc a fully owned subsidiary of Lancesoft The Project Management Specialist will assist with integration between cross-functional groups and assist with movement of students (prospective candidates) along our hiring pipeline by monitoring progress and reaching out proactively to remove barriers. Position Responsibilities: • Communicate frequently with Human Resources and Engineering Teams responsible for recruiting processes to ensure information is up to date and accurate. • Identify common roadblocks and barriers facing candidates or internal stakeholders and raise them to leadership for removal. • Monitor progress of candidates through the hiring stages and reach out to the candidate or relevant stakeholder where additional assistance is needed to meet SLAs. • Represent values & behaviors and act as a brand ambassador for university students who have applied for internships and entry level positions. • This position is expected to be 100% onsite. Required Skills: • 2+ years of experience in Business Operations or Project/Program Management • 3+ years in high volume customer service role • 3+ years of experience communicating with employees, customers, peers, and multiple levels of leadership • Strong verbal and written communication skills Preferred Skills: • Experience in customer service leadership or lead roles • Experience with process improvement Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+1 years' related work experience , 7 years' related work experience, etc.).

About the Company

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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