Business Performance Analyst

Purpose

The Business Performance Analyst is a core member of the Business Performance and Optimization team. This role is responsible for translating financial and operational data into the performance reporting, strategic analysis, and executive insight that drives decision-making across all sites and at the board level.

This is a high-visibility, high-impact role that sits at the intersection of data, operations, and strategy. The Business Performance Analyst is not a back-office reporting function - they are a trusted analytical partner to leadership, shaping how the organization understands its performance and where it is headed.

Essential Job Functions

• Own and produce the monthly management reporting package: actuals vs. plan, variance analysis, and executive narrative for Lake Charles and Dallas
• Develop and maintain site-level performance summaries that connect operational activity to financial outcomes
• Support quarterly QBR deck preparation for board and executive audiences
• Ensure reporting is timely, accurate, and structured to drive decisions, not just document history
• Define, track, and report key performance indicators across both sites, including EBITDA, gross margin, labor utilization, DIFOT, and backlog
• Synthesize data from Corridor ERP and other operational platforms into decision-ready reporting
• Identify performance trends, flag anomalies, and surface emerging risks or opportunities proactively
• Maintain a single authoritative view of performance metrics to ensure consistency across audiences
• Maintain the rolling performance forecast, updated monthly; develop scenario models to support strategic decisions
• Produce year-to-go (YTG) and full-year views for leadership review with narrative context
• Build business cases and financial analyses to support capital decisions, operational changes, and new initiatives
• Conduct performance diagnostics to identify root causes behind variances and operational gaps
• Prepare board-level financial and operational performance packages on a quarterly basis
• Develop investor-ready summaries and executive presentations aligned with Citadel brand standards
• Partner with the VP of BPO on ad hoc strategic analysis and special projects for senior leadership
• Serve as the embedded analytical resource for site and department leaders, helping them understand and act on performance data
• Partner with operations on job costing, labor efficiency, and cost management at the work-order level
• Translate complex analytical outputs into plain language that operational leaders can use to make decisions

Minimum Qualifications or Experience

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, Data Analytics, or a related field required.
• 4-7 years of progressive experience in financial analysis, business intelligence, management reporting, or strategy
• Strong written and verbal communication skills; ability to present data and analysis clearly to non-technical audiences
• Advanced proficiency in Microsoft Excel, including financial modeling, pivot tables, advanced formulas, and data analysis.
• Demonstrated experience producing variance analysis, executive narratives, and management reporting packages
• Ability to work cross-functionally and build credibility with operational leaders

Preferred Qualifications or Experience

• Experience in aviation, aerospace, manufacturing, MRO, or project-based industries.
• Experience with Power BI, Tableau, SQL, or other business intelligence and analytics tools.
• Knowledge of ERP systems such as SAP, Oracle, NetSuite, Microsoft Dynamics, or similar platforms.
• MBA, CPA, CMA, or FP&A certification preferred.
• Experience supporting multi-site organizations and operational business partnering.
• Prior exposure to multi-site or post-acquisition reporting environments
• Comfort working with AI-assisted analytics tools and a willingness to leverage emerging technologies to enhance reporting efficiency and insight generation

Supervisory Responsibilities

This position does not have direct supervisory responsibilities but regularly partners with department leaders and cross-functional teams to drive business performance and accountability.

Knowledge, Skills, and Other Attributes

• Strong financial planning, forecasting, and analytical capabilities.
• Advanced financial modeling and quantitative analysis skills.
• Excellent business acumen with the ability to translate financial information into operational insights.
• Strong understanding of budgeting, forecasting, variance analysis, and KPI development.
• Ability to communicate complex financial information to non-financial stakeholders.
• Excellent organizational and project management skills.
• High attention to detail and commitment to data accuracy.
• Strong critical thinking and problem-solving abilities.
• Excellent written, verbal, and presentation skills.
• Ability to influence decision-making through objective financial analysis and business recommendations.
• Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
• Commitment to continuous improvement, operational excellence, and data-driven decision-making.

Travel

Occasional travel between company facilities may be required to support business reviews, operational meetings, and strategic initiatives.

Other Duties

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties and responsibilities may change at any time with or without notice to support business needs.

Working Conditions

• Work is primarily performed in a professional office environment.
• Requires extended periods of computer use, financial analysis, report preparation, and presentation development.
• Frequent interaction with executive leadership, operational management, Finance, Accounting, and cross-functional teams.
• Regular use of ERP systems, business intelligence platforms, Microsoft Excel, and financial reporting software.
• High level of confidentiality and professionalism is required when handling sensitive financial and business information.
• May require occasional extended hours during budgeting cycles, forecasting periods, month-end reviews, and strategic planning initiatives.