Analysis Skills, Automation, Billing, Business Operations, Business Support, Channel Strategies, Cross-Functional, Data Quality, Decision Support, Detail Oriented, Documentation Standards, Finance, Financial Operations, Insurance, Maintain Compliance, Microsoft Excel, Operational Audit, Operational Improvement, Operational Support, Operations Management, Operations Processes, Performance Analysis, Power BI, Process Development, Process Improvement, Reporting Dashboards, Tableau, Time Management, Usability Engineering
Title
Business Performance Analyst
Client
Fortune 100 Company
Location
San Francisco, CA
Schedule
Monday – Friday, Onsite
Type
Full-time, Ongoing W2, 12-Month Contract, New Role & Possible Extensions
Pay Rate
$28.50/hour, with overtime pay and a half
Benefits
Medical, Dental, Vision, 401(k), Life Insurance, Disability Coverage, No PTO but able to Take Off
Summary
Our client is seeking a Business Performance Analyst to support Business Operations within a North America commercial organization. This role focuses on automating recurring reporting deliverables, supporting billing operations, and improving overall process efficiency and scalability.
This position is ideal for a detail-oriented professional with strong analytical skills and experience working with reporting tools and operational workflows. The contractor will help ensure consistent, accurate reporting outputs while identifying opportunities to reduce manual effort.
The Business Performance Analyst will partner with cross-functional stakeholders to deliver reporting insights, streamline billing processes, and support the transition of manual workflows into more scalable solutions.
Key Responsibilities
Reporting Automation & Maintenance
- Automate and streamline monthly and recurring reports for business stakeholders
- Build and maintain dashboards and reporting workflows using Excel, Power BI, or Tableau
- Ensure consistent and timely refresh of reporting outputs with minimal manual intervention
- Validate data accuracy across multiple data sources and resolve discrepancies
Stakeholder Reporting & Insights
- Partner with cross-functional stakeholders to gather and refine reporting requirements
- Deliver clear reporting outputs and summaries to support business decision-making
- Enhance reporting formats to improve usability and readability
Billing Operations Support
- Support monthly billing processes including invoice intake, validation, and submission
- Track billing timelines and ensure adherence to internal deadlines
- Identify inefficiencies within billing workflows and suggest improvements
- Assist with documentation and standardization of billing processes
Process Optimization
- Identify opportunities to reduce manual effort across reporting and billing activities
- Support implementation of automation solutions
- Collaborate with internal teams to transition manual processes into scalable workflows
Required Education & Experience
- 2–3+ years of experience in business operations, analytics, or finance support roles
Required Skills & Qualifications
- Strong proficiency in Excel, including advanced formulas and data manipulation
- Experience with reporting tools such as Power BI, Tableau, or similar platforms
- Experience working with recurring reporting deliverables and data validation
- Strong attention to detail and ability to manage ongoing operational tasks
Preferred Skills & Qualifications
- Experience supporting billing or finance-related operational processes
- Exposure to process improvement or workflow automation initiatives
- Experience working with cross-functional business stakeholders
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Epitec, Inc
Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment.
2,500 to 4,999 employees
Staffing/Employment Agencies
Professional Development, 401K, Employee Referral Program, Life Insurance