Business Process Analyst (BPA)

We are seeking an experienced Business Process Analyst (BPA) to support a Transformation Management Office (TMO) on business process analysis, process improvement, strategic initiatives, performance management, and stakeholder coordination.

The ideal candidate will have strong experience analyzing current-state business processes, identifying inefficiencies, developing future-state processes, and implementing sustainable improvements using structured methodologies such as Lean Six Sigma.

Key Responsibilities

• Conduct business process analysis through stakeholder interviews, workflow reviews, data analysis, and process assessments.
• Analyze current-state processes and identify gaps, bottlenecks, redundancies, inefficiencies, and root causes.
• Develop and maintain current-state and future-state process maps, workflows, SOPs, and supporting documentation.
• Apply Lean Six Sigma and process improvement methodologies to develop practical recommendations.
• Support strategic and enterprise-level improvement initiatives.
• Develop project plans, milestones, action items, and initiative tracking tools.
• Coordinate with initiative leads, sponsors, SMEs, and stakeholders.
• Identify and track risks, issues, blockers, and dependencies.
• Conduct feasibility, risk, and optimization analysis for proposed process changes.
• Develop and maintain KPIs, performance dashboards, and reporting tools.
• Prepare executive-level reports, recommendations, summaries, and presentations.
• Support change management, stakeholder engagement, readiness, and adoption activities.
• Facilitate meetings, workshops, workgroups, and process improvement sessions.
• Communicate findings and recommendations effectively to technical and non-technical stakeholders.
• Maintain accurate project documentation and deliverables within established timelines.

Required Skills

• Business Analysis
• Business Process Analysis
• Process Improvement
• Lean Six Sigma
• Process Mapping
• Gap Analysis
• Root Cause Analysis
• SOP / Process Documentation
• Stakeholder Management
• Project / Strategic Initiative Support
• Performance Management / KPIs
• Strong Microsoft Excel, Word, PowerPoint, and Teams skills

Preferred Qualifications

• 3 5+ years of professional Business Analyst experience.
• Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement efforts.
• Experience in government, public health, healthcare, finance, regulatory, or other regulated environments.
• Experience developing executive reports, dashboards, process maps, SOPs, and implementation documentation.
• Experience with Power BI or similar reporting tools.
• Lean Six Sigma, Project Management, Change Management, or Business Analysis certification/training.
• Master's degree in MBA, MHA, or related field.

Important Requirement

Candidates must be willing and available to work onsite in Oklahoma City 3 4 days per week and attend a one-round in-person interview.

Location: Oklahoma City, OK