Job Description
Job Title: Business Process Analyst
Location: Kerr Ave, OKC, OK
Duration: 12 Months
Type: Contract
**** IN-PERSON INTERVIEW*****
Key Responsibilities
Business Process Analysis and Improvement
Location: Kerr Ave, OKC, OK
Duration: 12 Months
Type: Contract
**** IN-PERSON INTERVIEW*****
Key Responsibilities
Business Process Analysis and Improvement
- Gather, analyze, and evaluate information related to agency business processes and standard operating procedures (SOPs).
- Identify inefficiencies and recommend improvements to standardize, streamline, and improve operations.
- Conduct gap analysis and root cause analysis and develop actionable recommendations to improve processes, systems, SOPs, workforce utilization, and management functions.
- Support the planning, coordination, implementation, execution, monitoring, and completion of finance-related strategic initiatives.
- Create, develop, and maintain project plans, milestones, action items, and other tools needed to achieve strategic initiative goals.
- Coordinate with initiative leads, sponsors, and stakeholders to maintain alignment on scope, timelines, deliverables, and expected outcomes.
- Identify blockers, risks, and issues; support resolution and escalate concerns when appropriate.
- Analyze and evaluate proposed business process changes before implementation.
- Conduct feasibility assessments and risk analyses and develop optimization strategies to support informed decision-making.
- Provide recommendations based on available data, process findings, stakeholder input, and operational requirements.
- Develop and maintain performance management dashboards and reporting tools for strategic initiative leads, sponsors, and TMO leadership.
- Track and report key performance indicators (KPIs), milestones, risks, and initiative progress.
- Support clear, accurate, and timely communication of performance information to leadership and stakeholders.
- Apply change management practices in accordance with agency and TMO guidance.
- Support stakeholder engagement, communication, readiness, and adoption activities associated with process, system, or operational changes.
- Ensure assigned activities and deliverables adhere to applicable federal, state, and agency requirements and documented guidelines.
- Develop and maintain clear process documentation, reports, recommendations, SOPs, and other materials necessary to support implementation and sustainability.
- Lead and facilitate meetings, workshops, workgroups, and other collaborative activities, particularly when an independent or neutral facilitator is beneficial.
- Engage professionally with stakeholders at multiple organizational levels and support cross-functional collaboration.
- Communicate findings, recommendations, risks, and decisions clearly to technical and non-technical audiences.
- Experience with business process improvement, process analysis, Agile, Lean Six Sigma, project management, or related methodologies.
- Strong analytical, problem-solving, and decision-making skills, including the ability to evaluate complex information and develop practical recommendations.
- Ability to develop and use performance measures, dashboards, reports, and other tools to monitor progress and communicate results.
- Strong proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Teams; experience with Power BI or similar reporting tools is beneficial.
- Excellent written and verbal communication skills with the ability to interact professionally with staff, leadership, and stakeholders at all levels.
- Strong organizational and time-management skills with the ability to manage multiple priorities, assignments, and deadlines.
- Ability to facilitate group discussions, build stakeholder alignment, and support resolution of cross-functional issues.
- Strong attention to detail and commitment to producing accurate, high-quality deliverables.
- Professional experience in business analysis, process improvement, project management, performance management, or a related field.
- Experience supporting strategic initiatives, organizational transformation, or enterprise-level improvement efforts.
- Experience working in government, public health, finance, or another regulated environment is preferred.
- Experience developing executive-level reports, dashboards, process maps, SOPs, or implementation documentation.
- Lean Six Sigma, project management, change management, business analysis, or related professional training or certification is preferred.
Numbers & Facts
| Location | Kerr Ave, OK |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2002 |
| Website | http://crescensinc.com/ |
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
Skills
- Agile Programming Methodologiesunmatched
- Analysis Skillsunmatched
- Business Analysisunmatched
- Business Processesunmatched
- Business Strategyunmatched
- Change Managementunmatched
- Communication Skillsunmatched
- Cross-Functionalunmatched
- Decision Supportunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Feasibility Analysisunmatched
- Financeunmatched
- Gap Analysisunmatched
- Governmentunmatched
- Lead Generationunmatched
- Leadershipunmatched
- Lean Six Sigmaunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Operational Improvementunmatched
- Organizational Skillsunmatched
- Performance Analysisunmatched
- Performance Managementunmatched
- Performance Metricsunmatched
- Power BIunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Process Analysisunmatched
- Process Improvementunmatched
- Project Planningunmatched
- Project Trackingunmatched
- Project/Program Managementunmatched
- Public Financeunmatched
- Public Healthunmatched
- Reporting Dashboardsunmatched
- Risk Analysisunmatched
- Root Cause Analysisunmatched
- Standard Operating Procedures (SOP)unmatched
- Strategic Planningunmatched
- Sustainabilityunmatched
- System Operationsunmatched
- Team Playerunmatched
- Time Managementunmatched
- Workforce Managementunmatched
- Writing Skillsunmatched
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