OVERVIEW:
Vaco has partnered with a client near Lafayette, Indiana to hire a Business Process & Automation Manager.
About the Company
This rapidly growing mid-market services organization (300+ employees, $65M+ revenue) is scaling aggressively toward $100M+. Operating in a field-based, blue-collar environment supported by a growing back-office, the company is investing heavily in in-house automation, workflow optimization, and AI-enabled solutions to drive long-term growth. Over the next several years, the focus is on scaling efficiently, improving operational leverage, and preparing for a future private equity transaction.
The Opportunity
This newly created role offers high visibility and impact. The Business Transformation Manager will lead initiatives that optimize workflows, implement automation and AI solutions, and improve operational efficiency. Success in this role means delivering measurable improvements in productivity, capacity, and cost structure while helping the company scale without proportional headcount growth. Candidates who thrive in ambiguity, enjoy solving complex problems, and want to see their work directly impact margins and valuation will excel.
Location & Work Model
On-site presence is important, especially early, to understand workflows and build relationships. Some flexibility may be possible over time depending on results and business needs. Candidates within reasonable travel distance or open to regular on-site work are preferred.
Key Responsibilities
Evaluate and redesign workflows across departments to eliminate inefficiencies and unlock capacity
Lead automation and AI initiatives, ensuring pilots convert to sustained results
Track productivity metrics, labor efficiency, and automation ROI to inform leadership decisions
Recommend organizational design changes and role reallocations based on capacity gains
Drive adoption of new processes and tools through cross-functional change leadership
Qualifications
Experience in operations, workflow optimization, process improvement, or business transformation
Comfortable in mid-market, hands-on environments with field operations and back-office teams
Strong analytical, problem-solving, and execution-oriented skills
Experience with automation, AI-enabled workflows, or low-code tools is a plus
Lean, Six Sigma, Kaizen, or PE-backed transformation experience is desirable
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
HR@vaco.com
.Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.