***U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor or transfer visas at this time.***
***No Vendors/3rd parties.***
Seeking seeking an experienced Business Process Consultant (BPC) to lead ITOM and CMDB process design, governance, and operating model initiatives within a ServiceNow environment. This role partners with business stakeholders to define future-state processes and ensure successful platform adoption.
Requirements:
Recent hands-on experience configuring ServiceNow Sales & Order Management (SOM).
Strong knowledge of the ServiceNow Now Platform.
Experience with JavaScript, ServiceNow scripting, Flow Designer, and integrations.
Experience working in Agile/Scrum environments.
Ability to independently complete assigned user stories with minimal supervision.
Responsibilities:
Lead ITOM and CMDB process design and operating model development.
Define CMDB governance, service ownership, and data management best practices.
Align Discovery processes with operational and business requirements.
Facilitate stakeholder workshops to gather requirements and drive process decisions.
Map business requirements to ServiceNow ITOM and CMDB capabilities.
26-00837
Numbers & Facts
Location
Dallas, TX (Remote)
Salary
$85–$95 Per Hour
Skills
Agile Programming Methodologiesunmatched
Best Practicesunmatched
Business Processesunmatched
Consultingunmatched
Data Managementunmatched
JavaScriptunmatched
Operations Processesunmatched
Order Managementunmatched
Requirements Managementunmatched
Salesunmatched
Scripting (Scripting Languages)unmatched
Scrum Project Management and Software Developmentunmatched
ServiceNowunmatched
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