Piper Companies is seeking an experienced Business Process Lead to support enterprise-level initiatives in a long-term engagement. This role partners with business and project teams to support process improvement, solution delivery, and organizational readiness efforts across multiple functions. The position operates in a remote environment within the United States.
Role Overview:
The Business Process Lead will contribute to the definition, alignment, and documentation of business processes while supporting broader transformation and implementation efforts. This role emphasizes collaboration, structured problem-solving, and effective communication with stakeholders across the organization.
Key Responsibilities:
- Support the development and refinement of end-to-end business processes.
- Ensure process approaches align with organizational frameworks, standards, and objectives.
- Collaborate with cross-functional stakeholders to support coordinated delivery across initiatives.
- Identify and communicate risks, issues, and dependencies to appropriate audiences.
- Contribute to the creation of process documentation, requirements, and solution artifacts.
- Assist in communicating proposed changes, impacts, and benefits to stakeholders.
- Participate in workshops and working sessions focused on future-state design.
- Coordinate with internal teams to ensure appropriate representation and input.
- Translate business needs and current challenges into actionable inputs for delivery teams.
- Support validation and testing activities to ensure solutions meet business needs.
- Assist with planning and execution activities in partnership with project leadership.
Qualifications:
- Experience in Customer-to-Cash (C2C) and/or Order-to-Cash (O2C) required
- 10+ years of proven leadership experience
- 5+ years of proven experience in enterprise transformation projects
- Extensive professional experience supporting business process, operational, or transformation initiatives.
- Experience using SAP required
- Experience working in complex, cross-functional environments.
- Familiarity with enterprise systems, tools, or large-scale change efforts.
- Strong stakeholder management and communication skills.
- Ability to document processes, requirements, and decisions clearly and effectively.
- Strong organizational, analytical, and problem-solving skills.
- Experience working with internal teams and external partners.
- Bachelor's degree in a business-related discipline required; advanced degree preferred.
Compensation for the Business Process Lead includes:
- Salary range: $75-$77 USD per hour based on professional experience
- Comprehensive benefits package including medical, dental, vision, 401(k), and paid time off
This job opens for applications on 05/29/2026. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: ERP, Business Process Lead, Customer to Cash, C2C, Business Transformation, ERP Implementation, Finance Systems, Systems Integrator, Stakeholder Management
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