Business Process Specialist

As a Business Process Specialist, you will play a crucial role in analyzing and maintaining execution-focused analytics across the development lifecycle, with emphasis on equipment/OFCI tracking, construction progress, commissioning status, and operational readiness. This role leverages structured data from Oracle, Autodesk Forma, Palantir, Smartsheet, CxAlloy, and ServiceNow to deliver accurate reporting, lifecycle analytics, and actionable insights. It enables milestone visibility and supports upstream design, procurement, and scenario planning decisions.

RESPONSIBILITIES, other duties may be assigned.

• Develop and manage dashboards and analytics to track engineering progress, equipment/OFCI status, construction, commissioning, and turnover readiness
• Partner with engineering, procurement, and construction teams to ensure accurate equipment demand data and delivery alignment
• Leverage data from Oracle, Autodesk Forma, Palantir, Smartsheet, CxAlloy, and/or ServiceNow to provide consistent and transparent development execution insights
• Surface lifecycle risks and cost drivers that inform TCO planning and investment decisions
• Enable structured insights that support scenario planning, procurement timing, and operational risk mitigation
• Lead and develop a team of analysts supporting execution data, reporting tools, and system workflows
• Collaborate with Capital Planning, Cost Controls, and Operations teams to ensure lifecycle data supports cross-functional decision-making

BASIC QUALIFICATIONS

• Bachelor's degree in Computer Science, Data Science, Statistics, Business Analytics, or related field or equivalent professional experience
• Three or more years of experience as a Business Analyst, or similar role, with a focus on Business analysis and visualization.
• Proficiency using Snowflake, Tableau, Excel, Smartsheet, or similar data analysis/reporting tool to manage and analyze data.
• US Citizenship required

PREFERRED QUALIFICATIONS:

• Relevant professional experience in project analytics, reporting, construction management, or development operations
• Relevant certifications in Business analysis or business intelligence

KNOWLEDGE, SKILLS AND ABILITIES

• Integrity- Maintains honest and open relationships with end users.
• Execution- Completes tasks effectively and efficiently, strives to complete tasks within users' needs.
• Agility- Able to problem solve to resolve end users challenges and/or project requirements.
• Development- Self-learner and starter, eager to learn new application features and functionalities.
• Excellent analytical and problem-solving skills with the ability to interpret complex data sets.
• Strong communication skills to convey technical information to non-technical stakeholders effectively.

TOTAL REWARDS

• This role is also eligible for a competitive benets package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benets.
• This position is bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.