Business Process Specialist

Position Title: Business Process Specialist

Position Level: Grade 12-14 (Variable based on experience)

$100,800 - $118,600

The Business System Sustain Team (BSST) is looking to add a Business Process Specialist. BSST works with both Witron and Kiwiplan applications and serves as an interface to the Business Excellence Services, PSNA Operations, and various other corporate business teams to leverage the best and most consistent performance for the company. BSST owns the processes for:

• Best Practice usage and sharing them and techniques across the business
• Continuous improvement and troubleshooting consultations
• Results analysis
• Training, communications, and support of BSST systems & processes
• Reporting, audits, and score cards
• Deployments & conversions requiring on-site visits
• Managing the evolution and development of the applications and related business processes
• Coordination of new functionality and revision deployments

This position routinely interfaces with PSNA plant personnel at multiple levels (production floor through Plant General Manager), Region General Managers, Container IT, 80/20 Transformation team, KIWIplan and Witron personnel, PSNA COE team members, Distribution Operations, PSNA Area Manufacturing Managers, and Containerboard Master and Replenishment Planners.

The work involves the ability to use Witron and/or KIWIplan tools at a high level of proficiency including:

• KIWIplan modules

• CSC (Corrugator Scheduling)

• PCS (Converting Scheduling)

• FFF (Factory Floor Feedback)

• RSS (Roll Stock Management)

• CASE (Continuous Automated Scheduling Environment)

• CWR (Consolidated Waste Reporting)

• OEE (Overall Equipment Effectiveness)

• Witron modules

• Customer and Item creation

• Order Management

• Warehouse Management

• Shipment Planning

• Reporting

• Invoicing

• Various reports and ad hoc tools, including:

• Customer Commitment Report (CCR/WCR)

• Unit Tracker

• Inventory management

• Finished goods aging and overruns

• iPoint

• Ability to interface for training, troubleshooting, and best practice usage of information links between Witron and KIWIplan systems and other applications.

The successful candidate will have deep knowledge of the Kiwiplan applications used to schedule the corrugator and converting, utilizing application tools to optimize throughput, on time delivery and manage capacity as well as an understanding of Witron applications for Order Management, Inventory Management, and Shipping environments. The work involves both a strong understanding of how the software operates as well as a deep knowledge of applying the tools in workflows and business rules management in a plant setting using strong interpersonal skills.

The ideal candidate for the position will have 5-10 years in converting plant operations, Production Scheduling, Customer Service, Shipping and/or Production, including assignments in a leadership or supervisory management role with a positive trend of performance and increasing job and/or assignment complexity. Experience in IT or a related field would be a bonus but not required. A bachelor's degree or comparable experience is preferred. The key competencies for the successful candidate are as follows:

• Strong analytical skills with excellent hands-on knowledge of Kiwiplan and/or Witron and related business processes, including the ability to perform audits and Root Cause Counter Measure (RCCM) reviews
• Excellent communication, collaboration, and team work skills
• Self-motivated and self-directed
• Managerial courage
• Solid teaching, coaching, training, and presentation skills
• Leadership aptitude and the ability to influence others to complete assignments or revise plant processes in a quality, timely manner without direct authority
• Strong knowledge of converting plant operations including costing, box construction, order management, production processes, product and process flow, shipping, containerboard master planning, and levers for business improvement. In addition, an understanding of the end-to-end big picture of container plant operations is required.
• Excellent hands-on experience and knowledge of Microsoft Excel, Power Point, and Word along with the ability to use web-based training applications.
• Ability to travel up to 75% and ability to work productively in a remote environment

The Benefits You Will Enjoy:

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets

The Career You Will Build:

Leadership training, promotional opportunities

The Impact You Will Make:

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP.

The Culture You Will Experience:

International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join:

International Paper (NYSE: IP; LSE: IPC) creates sustainable packaging solutions that enable our customers, teammates and shareowners to thrive in an ever-changing world. We are a leader in corrugated packaging, partnering with customers across industries to protect what matters most, strengthen supply chains and create lasting value. Learn more at internationalpaper.com.

International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or (877) 973-3919.