Business Process Specialist

BE PART OF A MANUFACTURER LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.

We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!

Job Title:Business Process Specialist
Department:Administration
FLSA Status:Non-Exempt
Cost Center:US1000001D - Administration

Summary

Under the direction of the Chief Financial Officer, the Business Process Specialist will document Standard Operating Procedures (SOPs) and related work instructions for SAP-enabled business processes across Accounting, Order Entry, Supply Chain/Purchasing, Warehouse, and Production operations. This role will partner with all departments and project team members to capture and document business processes in a clear, consistent, and controlled format. The role is intended to augment the documentation workload of all departments so they can remain focused on business operations with continued support of SAP implementation success.

Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

• Document SOPs, work instructions, and process guides for SAP-enabled business processes.
• Work within all teams to capture process flows, roles, decision points, exceptions, and controls.
• Translate operational and system processes into clear, user-ready documentation.
• Participate in process walkthroughs, workshops, and working sessions to gather documentation requirements.
• Review and revise documentation based on stakeholder feedback.
• Maintain documentation consistency, organization, and version control.
• Assist the administration department with various tasks assigned by management.
• Other duties as assigned by management.

Qualifications

• High School Diploma or equivalent required. Associate degree in accounting, business or related field required, bachelor's degree is preferred.
• At least three (3) years of experience in process writing, SOP development, or process documentation and analysis.
• Must have a strong understanding of operational workflows, process documentation practices, and experience supporting cross-functional work with Subject Matter Experts (SMEs) to gather and validate business process content.
• Experience with SAP S/4HANA is highly preferred.
• Knowledge of inventory management, warehouse operations, production processes, procurement, back-office operations, accounting, finance and material movement highly preferred.
• Experience supporting User Acceptance Testing (UAT), training documentation, or go-live readiness is preferred.

Knowledge, Skills, and other Abilities

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.
• Ability to work well with all levels of team members.

Licensing/Certifications

• A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years.

Equipment, Machinery, Tools, and Vehicles Used

• General office equipment, including c