Business Process & Training Manager

Lancesoft

Horsham, PA

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JOB DETAILS

SKILLS

Biotech and Pharmaceutical, Business Development, Business Model, Business Process Management, Business Processes, Communication Skills, Content Development, Content Management, Data Management, Data Processing, Detail Oriented, Document Change Management, International Business, Learning Management System (LMS), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft Word, Multitasking, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Process Management, Process Modeling, Product Data Management (PDM), Product Lifecycle, Project Planning, Project/Program Management, Quality Management, Team Player, Time Management, Training/Teaching, Writing Skills

LOCATION

Horsham, PA

POSTED

1 day ago

Position Title: Business Process & Training Manager /Process and Personnel Qualification Management Expert (PPQME) Contractor
Location: Horsham PA 19044/Remote
Duration: 06/29/2026 to 12/31/2026

Notes from Manager:

Role can be remote, but candidate needs to be reliable and dependable for the position
The title of the position is more of Business Process & Training Manager
Bachelor's degree is required
Will be responsible for managing the life cycle of a document
Should have previous Content Management knowledge and experience
Will be creating/revising business process documents
Will be supporting medical safety groups
Prior experience with SUMMIT and/or True Vault would be a huge plus
Experience with Visio or Lucidchart also extremely beneficial
Will be working with others to updating any process changes plans/documents
Will help deploy training through SUMMIT
Should be very organized and be a quick learner
Must have great communications skills
Must be able to meet timelines / deadlines
Must have at least 5 years of experience
Previous Pharma experience highly preferred

Description:
Essential Job Duties and Responsibilities:
This position reports into Process and Data Management (PDM) within IM Quality Systems. The PPQME is responsible for supporting Medical Safety and/or Global Development business process owners in the end-to-end process for content management (CM) and compliance training development and deployment in the Quality Management System (QMS) framework.

Responsibilities include:
Define and manage project plans, tasks, schedules, scope, timelines and deliverables.
Perform project management across the life cycle from content development in Business Process Model and Notation (BPMN) format and approval (in a CM storage system) to training identification, target audience identification, training material development and training deployment (in LMS).
Ongoing communication with business owners on project progress and resolution of issues.
Work with peers in PDM to ensure compliant training and content are installed for dedicated processes.

Minimum Qualification
College Degree Required, minimum of 5 years experience in medium to large organization.
Strong ability to problem solve.
Ability to work collaboratively with a large group of internal and external colleagues and partners.
Ability to multi-task and manage a large volume of projects with high quality
Strong attention to detail and highly organized, works independently
Strong written and verbal communications.
Proficient in process modeling software (e.G. Visio, Lucidchart)
Proficient in MS Office products (Outlook, Word, Excel, PowerPoint)

Other requirements
The PPQME should have a strong understanding of Learning Management Systems (LMS).

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/

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