Business Program and Project Management Senior Associate

Job Title: (Business Program and Project Management Senior Associate)
 
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 
 
Job Description



About the Role We are seeking a highly organized and proactive Technical Product Coordinator to own the health of our team's Jira backlog, drive execution planning across our product improvement initiatives, and serve as a key liaison between engineering, leadership, and customers. This role blends backlog management discipline with strategic planning and stakeholder communication. Key Responsibilities Backlog & Jira Management • Own and maintain the team's Jira backlog, ensuring items are properly written, prioritized, labeled, and groomed • Facilitate backlog refinement sessions with engineering and product stakeholders • Ensure epics, stories, and tasks are appropriately scoped, sequenced, and linked to broader initiatives • Monitor sprint/cycle health, flag blockers, and maintain accurate status reporting (burndown, velocity, throughput) • Establish and enforce consistent ticket hygiene standards (naming conventions, acceptance criteria, definition of done) Jira Administration & Optimization • Build and manage Jira automation rules to reduce manual work (e.g., auto-assigning issues, status transitions, notifications, SLA escalations) • Design and maintain Jira dashboards providing real-time visibility into sprint health, velocity, burndown/burnup, and cumulative flow • Build and manage timelines/roadmaps (using Jira Timeline, Advanced Roadmaps, or Structure) to visualize cross-team dependencies and delivery milestones • Use JQL (Jira Query Language) to create custom filters, saved searches, and reports for stakeholders • Maintain data integrity and consistent ticket hygiene (labeling, components, versions, priorities) across projects Execution Planning • Partner with engineering leads and product owners to build and maintain roadmaps for product improvements • Translate strategic priorities into actionable, sequenced execution plans with clear milestones and owners • Identify dependencies, risks, and resourcing gaps across concurrent workstreams • Track progress against plans and proactively surface schedule risks to leadership • Run regular planning cadences (sprint planning, quarterly roadmap reviews, retrospectives)

Skills Required:
Project Management

Skills Preferred:
N/A

Experience Required:
Senior Associate Exp: 4 years in IT; 1 years in Program Mgmt., Expert in Proj Mgr

Experience Preferred:
Customer & Stakeholder Engagement • Serve as a point of contact for customers regarding product updates, timelines, and issue status • Gather and synthesize customer feedback into actionable backlog items • Build trusted relationships with internal and external stakeholders to align expectations • Support customer-facing meetings, demos, and check-ins as needed Communications • Draft and distribute regular status updates, release notes, and roadmap communications to stakeholders and leadership • Create clear, concise materials (decks, dashboards, written summaries) translating technical work into business-relevant language • Coordinate cross-team communication to ensure alignment on priorities and timelines • Manage announcements related to feature releases, changes, or known issues

Education Required:
Bachelor's Degree

Education Preferred:
Certification Program

Additional Information:
4 days on site
Location: (Dearborn,MI)
 
Disclaimer: 
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665
 
Rewards:
Medical, dental, vision
401k 
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client 
 
 
SELECT AWARDS

• An INC 5000 company for 10 years
• Corp! Michigan Economic Bright Spots 
• Crain’s Detroit Business Top Staffing Service Companies in Detroit
• TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
• Best of MichBusiness winner in HR Wizards & Partnerships
• Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
• 101 Best & Brightest Companies to Work for in Michigan